Dynamic manager with a proven track record at GMZ Smoke Corp, enhancing operational efficiency and customer satisfaction through effective team leadership and conflict resolution. Skilled in process improvement and inventory management, I consistently drive results while fostering strong supplier relationships and maintaining budget compliance.
Overview
11
11
years of professional experience
Work History
Manager
GMZ Smoke Corp
West Chester, PA
05.2022 - Current
Monitored daily operations to uphold safety standards and meet operational requirements.
Created training programs for new hires to improve onboarding and operational efficiency.
Executed process enhancements that simplified workflows and minimized delays.
Managed inventory control to maintain ideal stock levels and decrease waste.
Tracked employee performance to provide constructive feedback and support productivity.
Built partnerships with suppliers to negotiate advantageous contracts and enhance service delivery.
Reviewed operational data to spot trends and uncover cost-saving opportunities.
Completed various tasks within set deadlines.
Sustained a professional, organized, and safe workspace for employees and customers.
Improved customer satisfaction by addressing concerns quickly and ensuring consistent communication and service quality.
Mediated conflicts among staff by actively listening to grievances and finding suitable compromises.
Boosted team performance by overseeing daily operations and mentoring team members.
Oversaw expenses to maintain budget compliance and enhance profitability.
Cultivated relationships with clients and suppliers through account management.
Administered budgets effectively to achieve strong financial results while investing in essential resources for growth.
Conducted market assessments to determine customer preferences and adapted product offerings to elevate satisfaction.
Cleaner
NYC School Support Services
New York, NY
01.2016 - 12.2021
Maintained cleanliness and sanitation in classrooms, restrooms, and common areas.
Operated cleaning equipment including floor scrubbers and vacuums efficiently.
Performed routine inspections to ensure compliance with health and safety standards.
Collaborated with staff to address specific cleaning needs for events and activities.
Trained new team members on proper cleaning procedures and safety protocols.
Implemented waste management processes to promote recycling and sustainability initiatives.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Provided assistance to other staff members with cleaning of difficult areas.
Organized and used industrial cleaning products following strict safety procedures.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Cultivated effective communication channels with school staff and administration to address complaints and coordinate cleaning efforts for school events.
Assisted in annual building maintenance and deep cleaning activities including painting walls, doors, and fences. Supported refinishing of floors with anti-slip gloss to enhance safety.
Oversaw election hosting logistics by ensuring adequate supplies in restrooms, regularly sanitizing high-touch areas, and addressing hazards in hallways and staircases.