Malek Darthard
Miami Gardens,FL
Summary
I am a dedicated and detailed-oriented professional with experience in customer service and warehouse operations. Proven ability to achieve high levels of customer satisfaction. Skilled in problem solving and communication, fostering positive relationships with customers and team members. Experience in warehouse environment handling boxes and totes ensuring that customers orders are picked efficiently and effectively.
Overview
4
4
years of professional experience
Work History
Picker
Amazon
Tampa, Florida
10.2024 - 08.2025
- Operated order picking equipment to gather products efficiently.
- Collaborated with team members to optimize warehouse workflows.
- Sorted and organized products for seamless order fulfillment.
- Communicated effectively with supervisors to report issues and updates.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Shift Leader
Dunkin' Donuts
Tampa, Florida
02.2021 - 08.2025
- Supervised daily operations to ensure smooth workflow and staff efficiency.
- Trained new employees on safety protocols and company procedures.
- Managed inventory levels and coordinated stock replenishment efforts.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Restocked shelves with freshly made doughnuts on a regular basis.
Seasonal Cashier
Aldi
Lutz, Florida
03.2024 - 10.2024
- Assisted customers with inquiries and product selections.
- Maintained clean and organized checkout areas consistently.
- Managed cash drawer, ensuring proper cash handling procedures.
- Collaborated with team members to enhance customer service.
- Stocked shelves and replenished merchandise as needed.
Food Service Team Member
Taco Bell
Tampa, Florida
02.2022 - 12.2022
- Operated kitchen equipment safely while following health regulations.
- Stocked supplies and ingredients to support daily operations smoothly.
- Performed cashiering duties such as taking orders, calculating totals, processing payments.
- Monitored food quality and presentation before serving to customers.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Education
Sports Medicine
St Thomas University
Miami Gardens, FL04-2029
Skills
- Customer Service
- Warehouse Operations
- Data Entry
- Quality Inspections
- Safety Procedures
- Problem Solving
- Adaptability
- Leadership
- Sales Skills
- Critical Thinking
- Employee Training
- Time Management
Timeline
Picker
Amazon
10.2024 - 08.2025
Seasonal Cashier
Aldi
03.2024 - 10.2024
Food Service Team Member
Taco Bell
02.2022 - 12.2022
Shift Leader
Dunkin' Donuts
02.2021 - 08.2025
Sports Medicine
St Thomas University