Malesha Franklin
Little Ones Pre School
East Orange,NJ
14
years of professional experience
Clinical Medical Assistant student graduate in October 2025 with 13+ years of professional experience in Health Inspections, Childcare, and Regulatory Compliance. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Work History
Daycare Professional
3 Years- Supervise children, ensuring safety and engagement
- Administer first aid during minor medical emergencies
- Maintain sanitation and cleanliness in daycare facilities
- Communicate children's daily progress to parents
- Develop age-appropriate educational programs
- Organize recreational activities for children
- Implement behavioral management techniques
Daycare Professional
3 Years- Supervise children, ensuring safety and engagement
- Administer first aid during minor medical emergencies
- Maintain sanitation and cleanliness in daycare facilities
- Communicate children's daily progress to parents
- Develop age-appropriate educational programs
- Organize recreational activities for children
- Implement behavioral management techniques
Health Inspector
4 Years 8 Months- Inspected healthcare and daycare facilities for compliance
- Prepared detailed compliance reports on facility conditions
- Collaborated with government health agencies on public safety
- Provided educational guidance on health regulations compliance
- Monitored and responded to disease outbreaks
- Enforced health and safety regulations
- Advised facilities on improvements to meet health standards
Health Inspector
4 Years 8 Months- Inspected healthcare and daycare facilities for compliance
- Prepared detailed compliance reports on facility conditions
- Collaborated with government health agencies on public safety
- Provided educational guidance on health regulations compliance
- Monitored and responded to disease outbreaks
- Enforced health and safety regulations
- Advised facilities on improvements to meet health standards
Customer Service Representative
4 Months- Resolved customer inquiries and issues efficiently
- Processed orders and provided general support
- Ensured high levels of customer satisfaction
- Managed customer accounts and data updates
- Handled customer complaints and feedback
Customer Service Representative
4 Months- Resolved customer inquiries and issues efficiently
- Processed orders and provided general support
- Ensured high levels of customer satisfaction
- Managed customer accounts and data updates
- Handled customer complaints and feedback
Education
Clinical Medical Assistant
Certified Nursing Assistant Certification
Health Inspector Certification
High School Diploma
Skills
Achieved high patient satisfaction by delivering expert phlebotomy services
including venipuncture and capillary blood collection. Improved specimen preparation processes while maintaining strict infection control measures. Enhanced patient outcomes through proficient administration of ultrasounds
injections
fluid aspiration
and cannulation. Streamlined patient care and electronic medical record management. Strengthened communication and customer service efforts
resulting in improved rapport with patients. Resolved complex issues through strategic problem-solving and effective interpersonal communication.
Core Competencies
Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control, Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR, Communication, Customer Service, Building Rapport, Problem Solving, Effective problem-solving, Strong interpersonal communication, Dedicated customer service
Education Certifications
- Clinical Medical Assistant, Stepful, National HealthCareer Association, 2025-01-01
- Certified Nursing Assistant Certification, Best Care College, East Orange, NJ, 2025-01-01
- Health Inspector Certification, Georgetown School Of Nursing Institution, Georgetown, Guyana, 2015-01-01
- High School Diploma, JC Chandi Singh Secondary School, Georgetown, Guyana, 2010-01-01
Personal Information
Title: Clinical Medical Assistant student
Timeline
Daycare Professional
Little Ones Pre School
08.2023 - CurrentRead More
Daycare Professional
Little Ones Pre School
08.2023 - CurrentRead More
Health Inspector
Ministry Of Public Health
04.2016 - 12.2020Read More
Health Inspector
Ministry Of Public Health
04.2016 - 12.2020Read More
Customer Service Representative
Nand Persaud Company Inc
08.2012 - 12.2012Read More
Customer Service Representative
Nand Persaud Company Inc
08.2012 - 12.2012Read More
JC Chandi Singh Secondary School
High School Diploma
Read More
Georgetown School Of Nursing Institution
Health Inspector Certification
Read More
Best Care College
Certified Nursing Assistant Certification
Read More
Stepful
Clinical Medical Assistant
Read More