Malethia Chisolm
Rock Hill,United States
Summary
Driven Payroll Associate/Service Writer at Reliable Truck and Trailer Repair, I excelled in customer satisfaction and workflow optimization, leveraging my expertise in QuickBooks and problem-solving. Achieved streamlined billing processes and enhanced service delivery, embodying key skills in accounting and customer service. Focused payroll clerk with several years of experience maintaining payroll information with confidentiality and accuracy. Exceptionally-skilled in records-keeping, commissions calculations and balancing payroll.
Overview
2
2
years of professional experience
Work History
Payroll Associate/Service Writer
Reliable Truck and Trailer Repair
11.2020 - 01.2023
- Processed customer billing for vehicle services, ensuring accuracy and timely invoicing.
- Managed documentation and payment collection, completing required forms, obtaining signatures, and ensuring compliance with financial procedures.
- Handled customer inquiries and complaints, investigating issues and providing resolutions to enhance customer satisfaction.
- Maintained adherence to service timelines, coordinating established routes and optimizing workflow efficiency.
- Performed administrative tasks, supporting daily operations and improving service delivery.
Education
Devry University - Accounting and Data Analysis Spreadsheet
Devry University
Illinois02.2025
High School -
York Preparatory Academy
07.2017
Skills
- Accounting
- QuickBooks
- Microsoft Office
- GAAP
- Data Analysis
- Customer Service
- Billing
- Problem Solving
- Time Management
Timeline
Payroll Associate/Service Writer
Reliable Truck and Trailer Repair
11.2020 - 01.2023
Devry University - Accounting and Data Analysis Spreadsheet
Devry University
High School -
York Preparatory Academy