Malfoy Anitok
Portland,OR
Summary
Driven professional with a track record of enhancing customer satisfaction at Portland State Campus Rec through exceptional customer support and relationship building. Skilled in call center operations and maintaining composure under pressure, I excel in dynamic environments, significantly improving member experiences. Expertise in customer relations and proactive problem-solving highlights my commitment to positive outcomes.
Overview
3
3
years of professional experience
Work History
Member Service
Portland State Campus Rec
11.2023 - Current
- Established strong relationships with members through personalized attention and proactive communication.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Responded proactively and positively to rapid change.
Bagger
Wiesbaden Commissary
02.2021 - 08.2023
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Maintained customer satisfaction by assisting with carrying out goods.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Education
No Degree - Marketing
Portland State University
Portland, OR2027
High School Diploma -
Wiesbaden Highschool
Wiesbaden, Germany06.2023
Skills
- Customer Support
- Call center experience
- Calm Under Pressure
- Relationship Building
Timeline
Member Service
Portland State Campus Rec
11.2023 - Current
Bagger
Wiesbaden Commissary
02.2021 - 08.2023
No Degree - Marketing
Portland State University
High School Diploma -
Wiesbaden Highschool