Malia Barba
San Jose,CA
Summary
Hardworking individual with the intention of beginning a new career. Compassionate and patient with extensive customer experience skills. Amazing team worker with supervisor experience. Committed to helping others with empathetic and respectful care.
Overview
4
4
years of professional experience
Work History
Elderly Caregiver
Oakmont of Silver Creek
San Jose , CA
05.2024 - Current
- Respond quickly in emergency situations, in a calm manner.
- Assist elderly clients with daily activities such as bathing, dressing, grooming, and meal preparation.
- Assist the client's needs and develop individual care plans accordingly.
- Respect the privacy, dignity, and confidentiality of each client served.
- Provide companionship and emotional support to elderly clients.
- Engaging with patients and families to provide emotional support and daily living instruction.
Retail Supervisor
Forever 21
San Jsoe, CA
06.2021 - 08.2024
- Supervised and coordinated the performance of coworkers, training new team members and monitoring progress while promoting professional skill development.
- Coordinated restocks to keep retail displays organized and full for customers.
- Contributed to merchandising ideas in meetings and to coworkers to up sale.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Fostered a positive work environment to encourage teamwork.
- Always incorporated safety within every shift and correctly managed incident reports when necessary.
Education
Associate of Science - Nursing
Evergreen Valley College
San Jose, CASkills
- Staff Training and Development
- Performance monitoring
- Policy Enforcement
- Reliability
- Effective Communication
- Active Listening
- Customer outreach
- Adaptability
- Attention to Detail
- Decision-Making
- Professionalism
- Delegation and Supervision
- Teamwork and Collaboration
Timeline
Elderly Caregiver
Oakmont of Silver Creek
05.2024 - Current
Retail Supervisor
Forever 21
06.2021 - 08.2024
Associate of Science - Nursing
Evergreen Valley College
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