Malia Brittingham
Marketing/research Development
Clayton,DE
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Manager
Cafe Reho
Rehobeth Beach, DE
05.2022 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Front of House Team Member
Saketumi
Rehobeth Beach, DE
02.2021 - Current
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Barista Shift Lead
Rise Up
Rehobeth Beach , DE
04.2021 - 05.2022
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
SpEd Paraprofessional
Easter Seals Of Delaware
Dover, DE
04.2019 - 01.2021
- Worked with students in home environments using tailored behavioral plan.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
Education
Bachelor of Science - History/Environmental Science
Delaware State University
Dover, DE 09.2018 - 05.2021
Skills
Policies and procedures
undefinedStudy Abroad
Researched sustainability cocoa and coffee plantations in central america, highlighting On some of the crucial wildlife rehabilitation native to the area. The study expanded through several locations eventually focusing on the impact ecotourism has on production and consumption
Timeline
Manager
Cafe Reho
05.2022 - Current
Barista Shift Lead
Rise Up
04.2021 - 05.2022
Front of House Team Member
Saketumi
02.2021 - Current
SpEd Paraprofessional
Easter Seals Of Delaware
04.2019 - 01.2021
Bachelor of Science - History/Environmental Science
Delaware State University
09.2018 - 05.2021
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