Malia C. Brown
Human Resources
San Antonio,TX
Summary
Dynamic and results-oriented Human Resources Business Partner with 20+ years of experience driving organizational success through strategic HR initiatives. Proven expertise in aligning HR strategies with business objectives to optimize talent acquisition, employee development, and retention. Adept at fostering positive workplace culture and enhancing employee engagement through effective communication and collaboration. Strong leadership skills combined with a deep understanding of employment laws and regulations. Dedicated to delivering innovative HR solutions that support company growth and enhance employee satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional HR Business Partner
Compass Group USA
Houston, TX
01.2017 - Current
- Company Overview: Compass Group USA, CompassOne - Houston, TX
- Provide HR Strategic support to Operational Leadership (9 Regional Vice Presidents & 32 Regional Director Operations) throughout the US (Food Service, Environmental Services, & Patient transportation) of CompassOne
- Advised leaders on employee relations and performance management issues.
- Analyzed HR metrics to identify trends and improve processes.
- Support & Supervise 6 System HR Managers.
- Administer and drive organization change.
- Build rapport quickly up and down the organization and with leadership teams & clients.
- Manage HR projects, Turnover & Retention initiatives, & drive diversity & inclusion within the company.
- Analyzes wage and salary reports and data to determine competitive compensation plans & compression issues.
- Handles all escalations with support services issues coming from the field.
- Handel Union associates terminations and work with Labor Relations on union grievances.
- Participates in Operational Leadership meetings to drive strategic HR initiatives and increase HR visibility, conduct classroom & WEB training, and network.
- Collaborated with legal teams on compliance with labor laws and regulations.
- Developed and implemented effective strategies for recruiting, onboarding, training and development, succession planning, and talent retention.
- Advised managers on how to effectively manage their teams while maintaining positive morale and productivity levels.
- Coordinated benefits enrollment activities across multiple locations.
- Monitored employee turnover rates for trends or patterns that may require intervention from HR personnel.
- Analyzed data from surveys to identify areas where improvements could be made in employee engagement.
- Collaborated with other departments to ensure compliance with all relevant labor laws and regulations.
Regional HR Manager
Compass Group USA
Houston, TX
01.2013 - 01.2017
- Company Overview: Compass Group USA, SSC Higher Ed - Houston, TX
- Managed the HR function for support services contracts (Janitorial, Facilities Maintenance, & Project Mangers) overseeing all Texas A&M University sites throughout the state of Texas as well as other Higher Ed sites in Texas, Arizona, & California (2500+employees), as well as support new unit openings.
- Corporate support with emphasis in employee relations, supporting new business openings, talent management, succession planning, & training.
- Advised management on employee relations issues to promote a positive workplace culture.
- Oversaw compliance with labor laws and regulations across all operational facilities.
- Facilitated training programs to enhance employee engagement and skill development.
- Analyzes wage and salary reports and data to determine competitive compensation plans & wage scales.
- Assesses and intervene in ADA/FMLA/WC cases.
- Responsible for the administration of the recruitment program from job posting, interviews, job fairs, pre-employment screens, applicant tracking and new hire on-boarding.
Human Resources Director
Compass Group USA
Jacksonville, FL
01.2011 - 01.2013
- Company Overview: Compass Group USA, Chartwells - Jacksonville, FL
- Managed all HR functions with a staff of 4 to support the Chartwells K-12 food service contract with 900 union employee & 45 Staff employees.
- Managed the growth and development of 4 direct reports.
- Labor relations administering union contract negotiations, grievance, and termination.
- Restructured policies and procedures and brought contract up to HR standards and compliance.
- Partner with Legal and HR consultants for any EEOC complaints/charges.
- Delivered training to managers.
- Oversee all payroll and sick leave for 900 union employees.
- Conducts timely, effective, thorough, and objective investigations to resolve moderate to complex employee relations issues.
- Handle all LOA, this include but not limited to, FMLA, ADA, PDA, Personal, etc.
- Maintain effective communication with Corporate HR Management regarding the fulfillment of goals and objectives.
- Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
- Responsible for the administration of the recruitment program.
Education
Master of Arts - Employment Law
Nova Southeastern University
Fort Lauderdale, FL07.2015
MS - Human Resource Management
Troy University
Troy, AL01.2007
BA - Political Science, minor in Public Administration
Fayetteville State University
Fayetteville, NC01.2003
Skills
- Extensive multi-site/cross-functional expertise
- Organizational Development
- HRIS Deployment/Administration
- Strategic planning
- Labor Relations
- Performance Management
- Change management
- Policy development
- Diversity and inclusion
- Employee relations
Certification
SHRM Member
Computer Experience
- SAP
- HRIS ABRA
- Crystal Reports
- HRIS ADP
- HRIS CPM
- Proficient in MS Office
References
References available upon request.
Timeline
Regional HR Business Partner
Compass Group USA
01.2017 - Current
Regional HR Manager
Compass Group USA
01.2013 - 01.2017
Human Resources Director
Compass Group USA
01.2011 - 01.2013
Master of Arts - Employment Law
Nova Southeastern University
MS - Human Resource Management
Troy University
BA - Political Science, minor in Public Administration
Fayetteville State University
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