Malia Norris-Frick
Saint Helens
Summary
Experienced leader skilled in project management and organizational skills. Known for fostering a collaborative culture and delivering exceptional results through effective team building and engagement with cross-functional stakeholders.
Overview
24
24
years of professional experience
Work History
Team Lead, Store Openings
Sephora
03.2012 - Current
- Leading effective teams and developing talent to drive results.
- Oversee multiple projects in a dynamic, fast paced environment.
- Demonstrate expertise in retail operations, inventory management, merchandising standards, and store opening procedures.
- Engage with cross-functional stakeholders at all levels to drive initiatives.
- Demonstrate exceptional organizational skills, ensuring attention to detail and thorough execution of tasks.
Specialist
Sephora
08.2010 - 03.2012
- Assisted in developing and implementing store operational strategies to enhance customer satisfaction.
- Coordinated team schedules, optimizing staff coverage during peak hours for improved service efficiency.
- Led training sessions for new employees, fostering a culture of learning and teamwork within the store.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly for increased revenue.
- Enhanced visual merchandising standards, resulting in an inviting shopping environment that attracted customers.
Store Manager
Ann Taylor Loft
San Diego, CA
07.2002 - 06.2010
- Led team to exceed sales targets through strategic product placement and customer engagement.
- Cultivated a positive store culture through active promotion of teamwork and recognition of individual contributions.
- Managed visual merchandising standards, ensuring alignment with brand guidelines and seasonal promotions.
- Analyzed sales data to identify trends and implemented merchandising strategies that increased foot traffic.
Education
Bachelor of Science - Merchandising Management
Oregon State University
Corvallis, OR06-2001
Skills
- Coaching and mentoring
- Process improvement
- Operations management
- Team building
- Project management
- Organizational skills
Timeline
Team Lead, Store Openings
Sephora
03.2012 - Current
Specialist
Sephora
08.2010 - 03.2012
Store Manager
Ann Taylor Loft
07.2002 - 06.2010
Bachelor of Science - Merchandising Management
Oregon State University