Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Malia Smith

Atlanta,GA

Summary

Dynamic and results-oriented professional with proven experience in fast-paced environments.. Excelled in customer engagement and cash handling, enhancing team efficiency and customer satisfaction. Demonstrated exceptional multitasking, teamwork, and a positive attitude, contributing significantly to workplace improvements and operational excellence. I work well with people and not just in the fast food industry, all around as a whole. Multiple volunteer things I have participated in and proven that I handle customers well. I am looking for a change in environment and willing to make an adjustment.

Overview

3
3
years of professional experience

Work History

Crew Team Member

McDonald's
06.2023 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Greeted customers at drive-thru and took food orders.
  • Accurately operated cash register to process customer payments.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Arby's
04.2021 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Education

Bachelor of Science - Criminal Science

Georgia State University
Atlanta, GA
05-2028

High School Diploma -

Veterans High School
Kathleen, GA
05-2024

Skills

  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Customer engagement
  • Basic math
  • Time management
  • Cash handling
  • Problem-solving
  • Teamwork and collaboration
  • Verbal and written communication

Interests

  • Fashion and Style
  • I enjoy helping others and giving back to the community

Timeline

Crew Team Member

McDonald's
06.2023 - 11.2023

Team Member

Arby's
04.2021 - 05.2023

Bachelor of Science - Criminal Science

Georgia State University

High School Diploma -

Veterans High School

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Malia Smith