Malia Galindo
Seattle,Washington
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Personable professional enjoys engaging with others. Knowledgeable about different types of brews. Quick learner and consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
3
3
years of professional experience
Work History
Barista/Counter Server
Hood Famous Cafe + Bar
Seattle, Washington
03.2024 - Current
- Operated cash registers to process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared and served a variety of drinks, including espresso, coffee, teas, and more, adhering to specific recipes and presentation standards.
- Greeted and communicated with customers to take beverage and food orders and offer recommendations based on taste preferences.
- Cleaned work surfaces, tools, and equipment according to established guidelines using approved cleaning agents.
Sales Associate
Zara
Seattle, Washington
12.2023 - 02.2024
- Provided consistent and excellent customer service.
- Developed strong customer communication skills to provide personalized recommendations
- Strong attention to detail, actively working as a team, fast adaptability
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
Barista
Starbucks
Kent, Washington
04.2021 - 08.2022
- Consistently delivered efficient service while maintaining high standards of speed, quality, and consistency in beverage preparation
- Demonstrated exceptional customer orientation and sociability while ensuring customer satisfaction and delivering an unparalleled store experience.
- Contributed to a cohesive team dynamic by multitasking and maintaining a clean and positive work atmosphere
- Managed cash and register operations
Education
Bachelor of Science - Kinesiology
Seattle University
Seattle, WA06-2027
High School Diploma -
Kent-Meridian High School
Kent, WA06-2023
Skills
- Menu knowledge
- Product Upselling
- Clean and efficient
- Exceptional customer service
- Friendly and outgoing
- Beverage Preparation
Affiliations
- Passionate about graphic design and media, doing work for school clubs
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Barista/Counter Server
Hood Famous Cafe + Bar
03.2024 - Current
Sales Associate
Zara
12.2023 - 02.2024
Barista
Starbucks
04.2021 - 08.2022
Bachelor of Science - Kinesiology
Seattle University
High School Diploma -
Kent-Meridian High School
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