Maliat Rahman
Tampa
Summary
Reliable and hardworking professional with experience in caregiving, customer service, food service, and administrative support. Known for strong communication skills, adaptability, and the ability to work efficiently in fast-paced environments. CPR/AED certified and skilled with computers and customer support. Currently pursuing a nursing degree while seeking opportunities to contribute strong teamwork, organization, and excellent service in a professional setting.
Overview
6
6
years of professional experience
Work History
Mobile Support Associate
Consumer Cellular
Fishers
06.2025 - 08.2025
- Facilitated phone setup, activation, and data transfers for customers, enhancing user experience
- Resolved technical issues and clarified device features, ensuring customer satisfaction
- Provided patient, clear support for customers navigating technology, improving their confidence
Caregiver
Amada Senior Care
Indianapolis
05.2025 - 06.2025
- Provided personal care and mobility assistance to enhance seniors' daily living
- Facilitated medication reminders and performed light household tasks to support client well-being
- Liaised with families to address care updates and client needs
Caregiver
Village Caregiving
Bloomington
03.2025 - 05.2025
- Supported elderly clients in daily activities, hygiene, and meal preparation to enhance quality of life
- Fostered companionship and monitored client well-being to promote emotional health
- Ensured safe and supportive home environment to facilitate independence and comfort
Babysitter / Childcare Provider
Indianapolis Area
01.2020 - 01.2025
- Provided dependable childcare services, fostering a safe and nurturing environment for children
- Oversaw children's activities, prepared nutritious meals, and facilitated homework assistance to promote learning
Dietary Aide
Meadow Brook Senior Living
Fishers
04.2024 - 08.2024
- Assisted with meal preparation and food service for residents
- Followed food safety and sanitation procedures
- Helped ensure residents received meals according to dietary needs
Customer Service Associate
Shake Shack | McDonald's | HotBox Pizza | Walmart | Chipotle
01.2020 - 01.2024
- Assisted customers, processed orders, and handled cash/POS systems
- Maintained a fast and friendly service environment
- Worked effectively in high-volume, team-based workplaces
Receptionist
Pur Nail Salon
Indianapolis
04.2023 - 08.2023
- Scheduled appointments and greeted clients
- Managed phone calls and handled payments
Education
Associate Degree - Nursing
Hillsborough Community College
Tampa, FL01.2028
Completed prerequisite coursework -
Indiana University
Bloomington, INHigh School Diploma -
Lawrence North High School
Indianapolis, INSkills
- Customer Service
- Patient Care
- CPR/AED Certified
- Childcare
- Communication
- Cash Handling
- POS Systems
- Computer Skills
- Technology Support
- Organization
- Multitasking
- Bilingual: English & Bangla
Timeline
Mobile Support Associate
Consumer Cellular
06.2025 - 08.2025
Caregiver
Amada Senior Care
05.2025 - 06.2025
Caregiver
Village Caregiving
03.2025 - 05.2025
Dietary Aide
Meadow Brook Senior Living
04.2024 - 08.2024
Receptionist
Pur Nail Salon
04.2023 - 08.2023
Babysitter / Childcare Provider
01.2020 - 01.2025
Customer Service Associate
Shake Shack | McDonald's | HotBox Pizza | Walmart | Chipotle
01.2020 - 01.2024
Associate Degree - Nursing
Hillsborough Community College
Completed prerequisite coursework -
Indiana University
High School Diploma -
Lawrence North High School