Jackeline Perez

The support specialist operatios mobile cleaning will report to operations program manger.The operations mobile cleanig support specialist will take direction for the Lead. This position is responsible for the sanitation and cleanliness of the buses and service areas that belong to Capmetro.

• Conducted phone interviews to gather qualitative data for research projects.
• Documented responses accurately, ensuring adherence to project guidelines and confidentiality standards.
• Maintained high levels of confidentiality, protecting respondent privacy according to company policy and industry regulations.
• Boosted survey completion rates through establishing rapport with respondents and maintaining professional communication.
• Followed call center protocols when notifying participants of call purpose and use of information.