Malick Roberts
Brooklyn
Summary
Warehouse and Operations Manager with 10+ years of experience leading high-volume distribution, inventory control, and logistics operations across healthcare, food distribution, e-commerce, and wholesale environments. Proven record of maintaining 97%+ inventory accuracy, improving throughput, reducing costs, and enforcing OSHA-compliant safety standards. Hands-on leader experienced managing teams of up to 30 staff while driving operational efficiency under tight deadlines.
Overview
10
10
years of professional experience
Work History
Supervisor - Central Distribution
NYU Langone Health
03.2024 - 10.2025
- Led daily central distribution operations supporting 30+ hospital departments in a high-volume healthcare environment.
- Maintained 97% perpetual inventory accuracy by analyzing usage trends and adjusting reorder points to meet facility turn goals.
- Oversaw receipt and handling of $100K+ in monthly inventory while enforcing strict quality and compliance standards.
- Implemented inventory control improvements that increased efficiency by 15% and reduced supply waste by 20%.
- Supervised overnight staff and provided cross-coverage for inventory and receiving to ensure uninterrupted operations.
Operations Manager
Krasdale Foods
05.2022 - 11.2023
- Directed warehouse operations processing 10,000+ cases daily for wholesale and retail distribution.
- Supervised and trained 25–30 associates, improving order accuracy by 18% while maintaining OSHA and food safety compliance.
- Reduced storage inefficiencies by 11% through improved slotting, workflow layout, and inventory controls.
- Partnered with transportation and inventory teams to resolve shortages, discrepancies, and peak-demand constraints.
Shipping and Receiving Manager
Liquid Technology
11.2020 - 05.2022
- Managed end-to-end shipping and receiving operations for 180K+ SKUs across e-commerce and wholesale distribution channels.
- Increased order throughput by 40% and reduced wholesale order cycle time from 14 to 8 days through workflow optimization and KPI tracking.
- Led and trained warehouse staff, enforcing SOPs, safety standards, and accuracy requirements to reduce fulfillment errors.
- Coordinated with vendors and carriers to optimize freight costs, delivery schedules, and service levels.
Shipping and Receiving Coordinator
Wrigglesworth Enterprises
10.2019 - 11.2020
- Coordinated shipping and receiving for 7,000+ annual orders, including Amazon FBA and e-commerce shipments, ensuring on-time delivery and accuracy.
- Maintained accurate shipment documentation, invoices, and warehouse records to support inventory control and operational reporting.
- Communicated with customers regarding delivery status, returns, and damage claims, supporting customer satisfaction and issue resolution.
Aviation Supply Specialist
United States Marine Corps
11.2015 - 11.2019
- Led deployed aviation supply operations supporting MV-22 squadrons, coordinating end-to-end logistics for mission critical parts and equipment.
- Maintained 100% accountability for aviation assets valued at $500M+, enforcing strict inventory control and documentation standards.
- Supervised and trained 30+ Marines in high-tempo environments, ensuring operational readiness, discipline, and compliance with SOPs.
Education
Associate - Supply Chain Logistics
American Public University
Charles Town, WV12.2025
Skills
- Operations & Leadership
- Warehouse Operations Management
- Team Leadership & Scheduling (10–30 staff)
- OSHA & Safety Compliance
- SOP Development & Enforcement
- Performance & Productivity Improvement
- Logistics & Inventory
- Inventory Control & Cycle Counting
- Inbound / Outbound Logistics
- Order Fulfillment & Distribution
- LTL / FTL Shipments
- Vendor & Carrier Coordination Systems & Tools
- ERP: AS400, SAP (WM/MM), NetSuite, Oracle, WMS / OMS / TMS
- Advanced Excel (Reporting, Analysis)
Timeline
Supervisor - Central Distribution
NYU Langone Health
03.2024 - 10.2025
Operations Manager
Krasdale Foods
05.2022 - 11.2023
Shipping and Receiving Manager
Liquid Technology
11.2020 - 05.2022
Shipping and Receiving Coordinator
Wrigglesworth Enterprises
10.2019 - 11.2020
Aviation Supply Specialist
United States Marine Corps
11.2015 - 11.2019
Associate - Supply Chain Logistics
American Public University