MA LIDA GORDON
Las Vegas,NV
Summary
Hardworking attendant proficient and offering several years' experience in industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Guest Relation Attendant
Mirage Hotel Casino
Las Vegas, NV
05.2008 - 07.2024
- In charge of the maintenance of the designated rooms
- Cleaning/housekeeping and using the right chemicals for cleaning the entire guest room(s)
- Greet guests and assist if they need help/assistance
- Maintain respect and courtesy at all times not only to guests but to co-workers and all employees
- Report any maintenance issues on assigned areas to the management
Education
Bar Apprentice Program - Beverage
MGM Resorts University
Las Vegas, NV01-2018
Basic Computer Programs - Information Technology
MGM Resorts University
Las Vegas, NV12-2013
BBA - Business Administration
University of Cebu
Cebu Philippines03-1994
Skills
- Housekeeping
- Workstation cleaning
- Customer request handling
- Rules compliance
- Cleaning procedures
- Cart loading
Certification
- Bar Porter @ The Culinary Academy of Las Vegas-12/15/2017
- Bar Apprentice @ The Culinary Academy of Las Vegas-12/22/2017
Certificates from MGM Resorts University on December 2013:
1) Intermediate Computer Certification
2) PowerPoint Computer Certification
3) Excel Computer Certification
4) Word Computer Certification
5) Windows 7 & Outlook 2010 Certification
6) Basic Computer Certification
Timeline
Guest Relation Attendant
Mirage Hotel Casino
05.2008 - 07.2024
Bar Apprentice Program - Beverage
MGM Resorts University
Basic Computer Programs - Information Technology
MGM Resorts University
BBA - Business Administration
University of Cebu
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