Malik Alaka
Houston,TX
Summary
Passionate communicator with a love for helping people. Experienced in crafting engaging content across various platforms to drive brand awareness and enhance audience engagement. Excited to bring my customer service skills, creativity and enthusiasm to a dynamic student enrollment role.
Overview
10
10
years of professional experience
Work History
Pest Control Technician
White Knight Pest Control
Houston, TX
08.2024 - Current
- Met with customers at residences and places of business to check on pest and rodent situations.
- Worked independently to manage daily schedules and route planning efficiently.
- Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
- Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
- Maintained accurate records of treatments applied, pests encountered, and customer interactions for regulatory compliance.
Driver
AMAZON
08.2022 - 06.2024
- Delivered various types of parcels and goods across designated routes, ensuring accurate and timely deliveries
- Handle customer inquiries and resolve issues promptly, maintaining high levels of customer satisfaction
- Collaborate with team members and supervisors to streamline delivery processes and improve efficiency
- Oversaw package delivery and receiver attendance, maintaining meticulous records for operational efficiency
SERVICE STATION ATTENDANT
Landmark Industries
05.2017 - 06.2018
- Greet and assist customers in a friendly and professional manner, handling up to 200 transactions per shift
- Operate cash register and POS system to process payments accurately and efficiently
- Ensure compliance with safety procedures and regulations to maintain a safe working environment
HARDLINES TEAM MEMBER
Target
01.2015 - 04.2016
- Assisted with inventory management, including restocking shelves and conducting cycle counts
- Collaborate with team members to achieve daily sales goals and promote store initiatives
- Handle customer inquiries, resolve complaints, and escalate issues as necessary to ensure customer satisfaction
Visual Merchandiser
Forever 21
Pearland, TX
09.2014 - 01.2016
- Analyzed sales data to identify high-performing products and adjust visual strategies to increase underperforming categories.
- Monitored competitor activities to stay ahead of trends in the industry.
- Created presentation of merchandise to engage customers and help stimulate sales activity.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
Education
PRARIE VIEW A&M UNIVERSITY - Communications
PRARIE VIEW A&M UNIVERSITY
01.2019
Skills
- Excellent verbal and written skills
- Strong organizational skills
- Problem-Solving
- Computer Literacy
- Proficient in Microsoft Office
- Proficient in Excel
- Proficient in Adobe Photoshop
- Time Management
- Strategic planning and execution
Timeline
Pest Control Technician
White Knight Pest Control
08.2024 - Current
Driver
AMAZON
08.2022 - 06.2024
SERVICE STATION ATTENDANT
Landmark Industries
05.2017 - 06.2018
HARDLINES TEAM MEMBER
Target
01.2015 - 04.2016
Visual Merchandiser
Forever 21
09.2014 - 01.2016
PRARIE VIEW A&M UNIVERSITY - Communications
PRARIE VIEW A&M UNIVERSITY
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