Malik Brown
Bloomington,IL
Summary
Dependable professional with nearly five years of experience in security and customer-facing roles. Used to working in fast-paced environments, handling situations calmly, and communicating clearly with staff and visitors. I take pride in being reliable, professional, and quick to learn new systems and responsibilities.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas
Bloomington, IL
10.2022 - Current
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Interacted professionally with employees, visitors, and management to maintain safe and orderly environments
- Responded to questions and concerns from staff and visitors in a professional and timely manner
Tire Technician
Sams Club Tire & battery
Normal, IL
10.2021 - 06.2022
- Answered customer phone calls and in-person questions regarding tire options, pricing, and services
- Assisted customers in selecting tires based on vehicle type, driving needs, and budget
- Explained product features, warranties, and service timelines clearly and professionally
- Helped resolve customer concerns and ensured overall satisfaction
- Coordinated with team members to maintain efficiency and accurate scheduling
Stocking and unloading
Walmart
Olympia Fields, IL
06.2019 - 12.2020
- Worked in a fast-paced environment handling freight and inventory
- Assisted customers with locating products and answering basic questions
- Maintained organized backroom and sales floor areas
- Followed safety procedures and worked effectively within a team
Education
Business Administration - Business Administration
Lincoln Christian University
Lincoln, IL05.2021
Business Administration - Business Administration
Lincoln College
Lincoln, IL05.2019
High school diploma - undefined
Rich central
Richton Park, IL05.2018
Skills
- Conflict management
- Surveillance
- Report writing and documentation
- Customer service
- Safety Awareness
- Problem-solving
- Communication
- Time management
Timeline
Security Officer
Securitas
10.2022 - Current
Tire Technician
Sams Club Tire & battery
10.2021 - 06.2022
Stocking and unloading
Walmart
06.2019 - 12.2020
Business Administration - Business Administration
Lincoln Christian University
Business Administration - Business Administration
Lincoln College
High school diploma - undefined
Rich central