Malik Clark
Cincinnati,OH
Summary
Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.
Overview
11
11
years of professional experience
Work History
Realtor
Real Brokerage Technologies
02.2022 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Police Dispatcher
Springfield Township Police Department
09.2015 - Current
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Received emergency and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Police Clerk
Colerain Township Police Department
04.2014 - 10.2015
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Operated the evidence / property room
- Operated the police impound lot
- In charge of police uniforms and equipment
Security Officer
The Christ Hospital Health Network
09.2013 - 04.2014
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded quickly to emergency situations to assess and deflect issues.
Loss Prevention Detective
Sears
05.2013 - 09.2013
- Performed security walks around store to monitor employee and customer activities.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Security Officer
Valor Security
10.2012 - 05.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
No Degree - Police Academy
Butler Technology And Career Development Schools
Hamilton, OH06.2015
High School Diploma -
Mt Healthy High School
Cincinnati, OH05.2012
No Degree - Law Enforcement
Scarlet Oaks Career Development
Cincinnati, OH05.2012
Skills
- Counseling Techniques
- GIS Software
- Prepare Contracts
- Records Maintenance
- Caller Engagement
- Customer Satisfaction
- Multi-Line Phone Systems
- Dispatch First Responders
- Computer-Aided Design (CAD)
- Service Delivery
Timeline
Realtor
Real Brokerage Technologies
02.2022 - Current
Police Dispatcher
Springfield Township Police Department
09.2015 - Current
Police Clerk
Colerain Township Police Department
04.2014 - 10.2015
Security Officer
The Christ Hospital Health Network
09.2013 - 04.2014
Loss Prevention Detective
Sears
05.2013 - 09.2013
Security Officer
Valor Security
10.2012 - 05.2013
No Degree - Police Academy
Butler Technology And Career Development Schools
High School Diploma -
Mt Healthy High School
No Degree - Law Enforcement
Scarlet Oaks Career Development
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