Malik eccleston
Norwich
Summary
friendly and empathetic with excellent communication skills, dedicated to providing outstanding services and support. Possesses a solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Everygirls Paradise
SOCIAL MEDIA ASSISTANT
Yonkers, NY
01.2020 - 12.2022
- Developed content strategies that increased brand visibility across social media platforms.
- Executed daily social media postings, ensuring timely and relevant engagement with target audience.
- Analyzed performance metrics to refine content strategies and improve engagement rates consistency.
- Coordinated with graphic designers to create visually appealing multimedia for campaigns and promotions.
- Met 100% of deadlines in time-sensitive role.
Education
High School Diploma -
Norwich City School District
Norwich, NY06-2027
Skills
- Customer Service
- Critical thinking
- Active listening
- Adaptability
- Social media strategy
- Reliable and punctual
- Able to follow directions
- Social Media Engagement
- Friendly and respectful
Timeline
Everygirls Paradise
SOCIAL MEDIA ASSISTANT
01.2020 - 12.2022
High School Diploma -
Norwich City School District