Malik Elzarif
Bayonne,NJ
Summary
A skilled IT help desk expert with over eight years of experience in different workplace settings. I've got a solid foundation and a logical problem-solving approach to setting up and maintaining network architecture, software, hardware, and systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Ops Engineer
Blink Fitness
10.2022 - Current
- Maintained a comprehensive inventory of hardware and software for all company servers, laptops, and mobile devices
- Managed the IT infrastructure in the department, including network and server hardware, security updates, OS patches, drivers, and BIOS flash
- Provided tech support for 100+ Locations around the US
- Maintained an up-to-date security alert database for all company sites and servers.
Executive Project Manager
Unique IT Solutions
10.2021 - Current
- Project Planning: Conceive a meticulous project plan encompassing a work breakdown structure (WBS) and ensure comprehensive readiness among all involved parties
- Resource Management: Proactively forecast resource requirements to minimize costs, optimize results, and deliver unparalleled value to stakeholders
- Budget Management: Vigilantly manage the project budget to adhere to timelines and deliverables without requiring additional funding, thereby securing stakeholder contentment
- Stakeholder Communication: Diligently keep stakeholders, including management and team members, informed about progress and strategy.
Service Desk Engineer
Equinox
05.2022 - 10.2022
Help Desk Technician
Hair Class Hospital
02.2021 - 04.2022
IT Support Team Lead
Mizuho
03.2020 - 02.2021
IT Technician
Pro4ia
04.2017 - 03.2020
Education
Business Administration and Management, General -
Port Said University
07.2019
Skills
- Domain Name System (DNS)
- Construction
- Customer Relationship Management (CRM)
- Contract Management
- Networking
- A
- Windows Server
- Project Management
- Desktop Support Management
- End User Training
- Receptive
- Adaptability
- Service planning
Certification
- CompTIA A+
- Cisco CCNA (200-301) Cert Prep: 2 IP Connectivity
- Services
- Outlook: Efficient Email Management
- Networking Foundations: IP Addressing
- Learning Cisco CLI Router Configuration
- Penetration Testing Active Directory
- Networking Foundations: Wide Area Networks (WANs)
- Networking Foundations: Local Area Networks (LANs)
- Marketing Strategy: Competitive Intelligence
- Project Management Skills for Leaders
Languages
English
Full Professional
Arabic
Native/ Bilingual
Turkish
Professional
Timeline
Field Ops Engineer
Blink Fitness
10.2022 - Current
Service Desk Engineer
Equinox
05.2022 - 10.2022
Executive Project Manager
Unique IT Solutions
10.2021 - Current
Help Desk Technician
Hair Class Hospital
02.2021 - 04.2022
IT Support Team Lead
Mizuho
03.2020 - 02.2021
IT Technician
Pro4ia
04.2017 - 03.2020
Business Administration and Management, General -
Port Said University