Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Malika Pryor

Philadelphia,Pa

Summary

Dependable store Associate with 20 years of experience in Retail environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems .

Overview

17
17
years of professional experience

Work History

Shopper

Amazon
Philadelphia, PA
11.2020 - 12.2021
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.

Cleaning Crew Supervisor

Clean Way Cleaning Company
Langhorne, PA
05.2018 - 03.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Supervised supplies in inventory and submitted reorder requests.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.

Sales Associate

Pathmark Supermarket
Philadelphia, PA
05.2005 - 11.2011
  • Helped customers complete purchases, locate items and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Education

Diploma - Medical Assistant

Prism Career Institute
Philadelphia, PA
2013

GED -

Potomac Job Corp Ctr.
Potomac, MD
1998

Skills

  • Order fulfillment
  • Customer Service
  • Organization and Time management
  • Multitasking abilities
  • Detail-oriented
  • Point of Sale Systems
  • Health and Safety Standards

References

References upon request.

Timeline

Shopper

Amazon
11.2020 - 12.2021

Cleaning Crew Supervisor

Clean Way Cleaning Company
05.2018 - 03.2020

Sales Associate

Pathmark Supermarket
05.2005 - 11.2011

Diploma - Medical Assistant

Prism Career Institute

GED -

Potomac Job Corp Ctr.
Malika Pryor