Malika Pryor
Philadelphia,Pa
Summary
Dependable store Associate with 20 years of experience in Retail environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems .
Overview
17
17
years of professional experience
Work History
Shopper
Amazon
Philadelphia, PA
11.2020 - 12.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Cleaning Crew Supervisor
Clean Way Cleaning Company
Langhorne, PA
05.2018 - 03.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Supervised supplies in inventory and submitted reorder requests.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Sales Associate
Pathmark Supermarket
Philadelphia, PA
05.2005 - 11.2011
- Helped customers complete purchases, locate items and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Provided positive first impressions to welcome existing, new and potential customers.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
Diploma - Medical Assistant
Prism Career Institute
Philadelphia, PA2013
GED -
Potomac Job Corp Ctr.
Potomac, MD1998
Skills
- Order fulfillment
- Customer Service
- Organization and Time management
- Multitasking abilities
- Detail-oriented
- Point of Sale Systems
- Health and Safety Standards
References
References upon request.
Timeline
Shopper
Amazon
11.2020 - 12.2021
Cleaning Crew Supervisor
Clean Way Cleaning Company
05.2018 - 03.2020
Sales Associate
Pathmark Supermarket
05.2005 - 11.2011
Diploma - Medical Assistant
Prism Career Institute
GED -
Potomac Job Corp Ctr.