Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malik McClinton

Chicago,IL

Summary

Dynamic and self-motivated professional seeking a position where I can leverage my technical and organizational skills and experiences to contribute to team success and drive company objectives.

Overview

4
4
years of professional experience

Work History

Work From Home Turbotax Product Expert

TELEPERFORMANCE USA
03.2025 - 04.2025
  • Demonstrated written and verbal communication skills while effortlessly displaying empathy with customers over the phone.
  • Diffused situations with angry customers.
  • Researched, analyzed and determined an appropriate course of action in a variety of situations.
  • Stayed up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers.
  • Troubleshooted software and stayed up-to-date of knowledge in the relevant operating systems and software environment.

Team member/Driver

VITAL SHUTTLE
01.2024 - 03.2025
  • Schedule and coordinate patient transportation to and from medical appointments.
  • Assist patients in boarding and exiting vehicles safely.
  • Provide support for individuals with mobility challenges, ensuring they are comfortable during transit.
  • Drive NEMT vehicles in a safe and courteous manner, adhering to all traffic laws.
  • Maintain accurate records of patient transport, including mileage, time, and any incidents during transport.
  • Collect and process any necessary paperwork related to transportation services and patient eligibility.
  • Communicate with patients, healthcare providers, and team members regarding transportation needs and any issues that arise.
  • Provide updates to management regarding transportation schedules and any challenges faced.
  • Adhere to local, state, and federal regulations regarding patient transport and safety.

Facilities Team Member

MUSEUM OF ICE CREAM
07.2022 - 01.2024
  • Maintained cleanliness of the venue in a timely and effective manner during and outside of business hours.
  • Assisted with the installation and breakdown of decorations for private and holiday events.
  • Provided customer service to guests, such as providing directions to specific exhibits.
  • Reported any issues concerning exhibits or guest relations to managers.

School Photographer

VAN GOGH SCHOOL PHOTOGRAPHERS
01.2021 - 01.2022
  • Captured high quality photos of students, and faculty members at schools across the Chicagoland area for the purpose of creating ID's, yearbook and graduation photos.
  • Showed up to locations and set up my equipment including lights, camera, and greenscreen background in a timely and efficient manner.
  • Worked closely with school administrators and teachers to coordinate photo sessions and ensure all students were included.
  • Utilized programs such as flow to input student and faculty information to ensure photos were organized correctly within the system.

Graphic Design Intern

MUSIC GARAGE
01.2021 - 01.2022
  • Created social media content in order to promote the business.
  • Created flyers for events such as live performances and promotions that the business was running.
  • Utilized programs such as Adobe Photoshop and Illustrator to create content.
  • Worked the front desk providing administrative support, including answering phone calls concerning general inquiries and scheduling appointments for room and equipment rentals.
  • Ensured that rooms were set up with proper equipment prior to the appointments.

Education

Film-Post Production, Music Business

COLUMBIA COLLEGE CHICAGO
Chicago, IL
05-2021

Graduated with honors - Film and Tv Production

GLENBARD EAST HIGH SCHOOL
Lombard, IL
05-2014

Skills

  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Premiere Pro
  • Microsoft Office
  • Microsoft Outlook
  • Time Management
  • Self-Motivation
  • Problem-Solving

Timeline

Work From Home Turbotax Product Expert

TELEPERFORMANCE USA
03.2025 - 04.2025

Team member/Driver

VITAL SHUTTLE
01.2024 - 03.2025

Facilities Team Member

MUSEUM OF ICE CREAM
07.2022 - 01.2024

School Photographer

VAN GOGH SCHOOL PHOTOGRAPHERS
01.2021 - 01.2022

Graphic Design Intern

MUSIC GARAGE
01.2021 - 01.2022

Film-Post Production, Music Business

COLUMBIA COLLEGE CHICAGO

Graduated with honors - Film and Tv Production

GLENBARD EAST HIGH SCHOOL

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Malik McClinton