Malik Moonzajer is a versatile professional with a strong background in journalism and science, complemented by extensive project management experience. He holds a Bachelor's degree in Journalism and a Master's degree in social science, demonstrating his diverse educational background.
Recently, Malik completed a rigorous 6-month Google Project Management program, further enhancing his skills and knowledge in managing complex projects effectively. With a penchant for excellence, he has excelled in various roles, including serving as a senior project manager for Internews and as an operations manager for Challenger Transportation.
In his roles as an operation manager, Malik plays a pivotal role in overseeing and supervising operations, ensuring smooth functioning across multiple facets such as fleet management, operations optimization, safety protocols, and customer service enhancement. Leveraging his expertise, he employs a combination of methodologies to tackle operational challenges efficiently and drive impactful results. Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
· Managing cross-functional team of 250+ employees (Operators, Dispatchers, Road supervisor, Lot supervisors, mechanics), and increasing productivity by 25%.
· Establishing smooth daily operations, by identifying and developing processes to perform 100 percent schedule services and meet safety goals.
· Ensuring service compliance with state and federal regulations and mandates.
· Assuring all routes are filled per scheduled pullout master.
· Responding to customers complaints by interviewing operators, getting statement, and reviewing CCTV.
· Providing Daily Summary and Pullout reports to clients.
· Timely communicating incidents and accidents to operations and safety managers to address time sensitive matters.
· Serve as a liaison between operators, and management.
- Mobilize civil society organizations to advocate and participate in political governance.
- Empower local Media and CSOs to monitor government commitments as affirmed during the bilateral Bonn (2011) and Tokyo (2012) Conferences.
- Provide assistance for conduct of training and cross- Civil Society and media collaboration, policy brief development and provincial meetings.
- Provide research assistance to Integrity Watch Afghanistan for development of policy/advocacy briefs.
Throughout my prolific career, I have made significant contributions to the literary and academic fields. I have authored several books, including the critically acclaimed "The Journalist," which has garnered widespread recognition. Additionally, I translated the esteemed work "A Nobel Man from Khorasan," bringing its profound insights to a broader audience. My commitment to research is evidenced by the numerous papers I have published in prestigious international journals, contributing valuable knowledge to my field. Furthermore, as a columnist for Foreign Policy Magazine, I have provided in-depth analysis and commentary on global issues, cementing my reputation as a respected voice in international discourse.
I love bowling and other sports because they provide a perfect blend of physical activity, strategy, and social interaction. Bowling, in particular, challenges my precision and focus, while offering a fun way to compete with friends and family. Engaging in various sports keeps me active, promotes teamwork, and offers a refreshing break from daily routines. The thrill of the game, the camaraderie with fellow players, and the continuous pursuit of improvement make sports an indispensable part of my life.