Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malik Moore

Warehouse
Blue Island,IL

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at White Castle through effective team supervision and strategic work planning. Skilled in fostering teamwork and collaboration, demonstrated by mentoring junior staff and streamlining workflows for efficiency. Achieved significant improvements in service quality and operational efficiency, showcasing a blend of motivational and organizational skills.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

TeamLeader Trainer

White Castle
Dolton, Illinois
12.2023 - 06.2024

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Line Packer

Carl Budding & Company
South Holland, Illinois
09.2022 - 10.2023
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
  • Leveraged strong communication skills to collaborate effectively with supervisors and colleagues on achieving common goals.
  • Demonstrated versatility by cross-training in other warehouse roles, enabling seamless support across different functions as needed.
  • Reduced waste by implementing proper packaging techniques and minimizing damages to products during transit.
  • Performed routine maintenance on packing equipment as needed, reducing downtime due to technical issues.
  • Exceeded daily packing targets through diligent work ethic and focus on time management skills.

Line Cook

Popeyes Chicken
08.2021 - 05.2022
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.

Parking Garage Maintenance

LAZ Parking
Baton Rouge, Louisiana
10.2018 - 08.2019
  • Provided exceptional customer service by addressing client concerns promptly and professionally while maintaining positive relationships.
  • Assisted in troubleshooting difficult diagnostic problems using advanced tools such as scan tools, multimeters, oscilloscopes leading to successful resolutions.
  • Reduced equipment downtime through proactive identification and resolution of mechanical issues.
  • Repaired and replaced worn and damaged components.
  • Maintained a clean workspace to ensure a safe working environment conducive to peak productivity levels for all employees.

Floor Stocker

Home Depot
Baton Rouge, Louisiana
01.2019 - 03.2019
  • Increased efficiency of stock replenishment through the use of handheld devices for inventory tracking and communication with management teams.
  • Conducted daily inspections of assigned areas for compliance with visual merchandising standards, making adjustments as needed.
  • Boosted customer satisfaction with prompt and courteous assistance in locating products.
  • Optimized floor space utilization with strategic placement of promotional items and seasonal products.
  • Provided excellent customer service, answering questions about products while maintaining a professional demeanor at all times.

Education

High School Diploma -

Bloom Trail High School
Chicago Heights, IL
08.2015 - 05.2018

Skills

Team Supervision

Teamwork and Collaboration

Work Planning

Team motivation

Leadership

Creativity

Timeline

TeamLeader Trainer

White Castle
12.2023 - 06.2024

Line Packer

Carl Budding & Company
09.2022 - 10.2023

Line Cook

Popeyes Chicken
08.2021 - 05.2022

Floor Stocker

Home Depot
01.2019 - 03.2019

Parking Garage Maintenance

LAZ Parking
10.2018 - 08.2019

High School Diploma -

Bloom Trail High School
08.2015 - 05.2018
Malik MooreWarehouse