Malik Rhodes
Atlanta
Summary
Results-driven professional specializing in customer service and sales proficiency. Known for effectively managing client relationships and addressing inquiries, ensuring compliance while driving satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Associate Banker
Wells Fargo
Stone Mountain, GA
07.2024 - 12.2025
- Led initiatives to enhance customer service delivery and satisfaction.
- Developed and implemented efficient banking procedures for account management.
- Trained and mentored junior bankers on operational best practices.
- Analyzed customer needs to recommend appropriate financial products and services.
- Ensured compliance with regulatory requirements during daily operations.
- Managed client relationships, addressing inquiries and resolving issues promptly.
Finance Technician
United States Air Force, USAF
Hurlburt Field, FL
05.2020 - 06.2024
- Processed financial transactions ensuring compliance with Air Force regulations and protocols.
- Managed budgeting and forecasting duties to support operational planning and resource allocation.
- Analyzed financial reports to identify discrepancies and recommend corrective actions effectively.
- Coordinated with cross-functional teams to streamline financial operations and enhance reporting accuracy.
- Developed strong problem solving skills by resolving complex customer issues quickly and efficiently
- Ensured regulatory compliance by staying up-to-date on industry standards and applying best practices in daily operations.
- Facilitated month-end closing procedures, ensuring accurate financial statements within tight deadlines.
Education
High School Diploma -
Martin Luther King Jr. High School
Lithonia, GAAssociate of Science - Computer Science
Georgia State Perimeter College
Atlanta, GA05-2028
Skills
- Investment strategies
- Portfolio management
- Sales proficiency
- Loan processing
- Strong work ethic
- Exceptional customer service
Timeline
Associate Banker
Wells Fargo
07.2024 - 12.2025
Finance Technician
United States Air Force, USAF
05.2020 - 06.2024
High School Diploma -
Martin Luther King Jr. High School
Associate of Science - Computer Science
Georgia State Perimeter College