Malik Smith
Atlanta,GA
Summary
Organized candidate with proven track record of successfully managing residential and commercial properties. Adept at developing and implementing strategies that improve tenant satisfaction and increase property values. Experienced in driving team performance, developing relationships with tenants, and ensuring compliance with regulations.
Overview
6
6
years of professional experience
Work History
Leasing Director
Turnkey Locating
Atlanta, GA
02.2020 - Current
- Provided onboarding support for new employees, including orientation sessions and training materials preparation.
- Conducted follow-ups with tenants to share updates or collect feedback, boosting customer satisfaction.
- Ensured that were in line with rental markets.
- Drove lease closing process by highlighting quality of community and available amenities to prospective residents.
- Developed and maintained professional relationships with residents, community, and owners.
- Monitored occupancy rates at each property location on a regular basis and responded quickly when vacancies occurred.
- Negotiated leases with prospective tenants while maximizing revenue potential for the property.
- Maximized income through effective lease renewals, rent increases, and other strategies.
Leasing Agent
Town and Country Apts
Champaign, IL
08.2018 - 02.2020
- Organized community events such as open houses and tenant appreciation days.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Applied appropriate customer service practices when interacting with existing tenants.
- Maintained a database of qualified prospects for future leasing opportunities.
- Negotiated and finalized lease terms and agreements.
- Upheld company policies regarding security deposits and other fees associated with renting a unit.
- Kept updated records of property vacancies and lease renewals to proactively fill open units.
- Generated monthly financial reports for landlords including income statements and expense summaries.
- Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to diverse residential housing market.
- Created weekly vacancy reports summarizing availability across all properties.
Education
Illinois State University
Normal, ILSkills
- Contract Management
- Technical Proficiency
- Industry Awareness
- Property Management
- Lease Administration
Timeline
Leasing Director
Turnkey Locating
02.2020 - Current
Leasing Agent
Town and Country Apts
08.2018 - 02.2020
Illinois State University
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