Malik Stewart

- Successfully managed 14-16 different properties over a course of a little over a single year, becoming one of the primary floating ASM's who manages DTL stores
- Drive ancillary revenue by selling tenant insurance and merchandise, consistently pushing sites toward or above the monthly metric targets
- Oversee delinquency management including tenant outreach, payment plans, and lien process compliance to keep accounts under control
- Maintain audi readiness at every assigned property - curb appeal, lease file accuracy, and facility cleanliness inspected and corrected on the spot
- Handle customer escalations in person and over the phone, resolving issues around payment, unit conditions and lease terms
- Maintain great metrics consistent with 89.5% EP with over 50 rentals; between $18-$20+ in AVG $/Per Policy.
- Built a reputation as someone who can walk into any property cold, earn the team's trust quickly, and lock in on whatever tasks need to completed for that day.

• Delivered Amazon packages efficiently in the jurisdictions of Blue Ridge, Celeste, Greenville, and Wylie.

Delivered packages to designated areas, ensuring timely and accurate distribution across Garland, Plano, Wylie, and Sachse.

• Pre-detailed pre-owned cars daily upon taking photos (32+ photos) with proficiency in iPhone photography to be posted online to attract new customers. New 23’-24’ vehicles as well & portered vehicles back to designated areas. Tinted 23' - 25' new Honda cars for almost a full month.

• Transported customers’ vehicles to designated areas for technicians to receive. Delivered to customers’ after service was rendered.

• Greeted customers upon arrival & made sure maximum occupancy was at an acceptable value. 100% Transaction Accuracy with multiple payment methods ranging from ($10-$5,000) efficiently.

• 100% Transaction Accuracy & excellent customer service in cashiering. Promoting efficient transactions & returns in self-checkout; troubleshooted self-checkout machines in case problems arrived while maintaining the self checkout lane.