Malik Terry
Jacksonville,NC
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Casualty Operations Center Clerk
Marine Corps
Camp Pendleton South, CA
03.2023 - Current
- Answered phones in a courteous manner while providing excellent customer service.
- Verified accuracy of all paperwork prior to submission for processing.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Provided excellent customer service to ensure satisfaction.
- Utilized computer software programs to create reports, labels, forms.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Performed data entry tasks to update customer accounts records.
- Processed customer orders promptly and accurately.
- Scanned documents into digital formats ensuring accuracy of content.
- Entered data into computer systems accurately and efficiently.
Sales Associate
Walgreens
Oceanside, CA
07.2023 - 01.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Transition Coordinator
Marine Corps
Camp Pendleton South, CA
05.2022 - 03.2023
- Provided guidance, support, and resources to students during the transition process.
- Identified appropriate community resources for transitioning Marines, such as job training programs or vocational services.
- Collaborated with Marines to develop comprehensive transition plans that included long-term goals and objectives.
Inbound Receiving Supervisor
Marine Corps
Jacksonville, NC
11.2019 - 05.2022
- Collaborated with other educators to develop innovative approaches to instruction.
- Created a positive learning environment by establishing open communication with students, parents and colleagues.
- Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Ensured students were properly checked in to command, and they were in the right place.
- Monitored student behavior in order to maintain an effective teaching environment.
0311 Rifleman
Marine Corps
Kaneohe, HI
03.2016 - 11.2019
- Communicated effectively over secure radio frequencies with members of my unit or other units within the chain of command.
- Maintained accountability for all issued equipment.
- Conducted physical security of assigned area utilizing established patrol procedures.
- Supervised lower ranking Marines during field operations.
- Searched personnel or vehicles for contraband items such as drugs or weapons.
- Received orders from superior officers and executed them accurately and efficiently.
Education
Certicates - HVAC Installation And Repair
UEI
Oceanside, CA01-2025
High School Diploma -
Nottoway High School
Crewe, VA03-2015
Skills
- Cash Management
- Bookkeeping
- Quality Control
- File Maintenance
- Correspondence Writing
- Database entry
- Product Sales
- Payment Processing
- Retail loss prevention
- Sales Training
- Cash Handling Accuracy
- Customer Service
- Written and oral communication skills
- Relationship Building
- Weapons Handling
- Teamwork and Cooperation
- Discipline and Focus
- Integrity and Honesty
- Physical Fitness
- Attention to Detail
- Task Prioritization
- Student Records Management
- Classroom Management
- Attendance monitoring
- Technology Integration
- Diagnostic Techniques
- Technical Troubleshooting
- Ventilation and air conditioning
- Analytical thinker
- Troubleshooting expertise
- Microsoft Office proficient
- Adaptable
- Multitasking
- Excellent Communication
- Problem-solving abilities
- Time Management
- Self Motivation
- Active Listening
Certification
- EPA
- OSHA 10
- OSHA 30
Timeline
Sales Associate
Walgreens
07.2023 - 01.2024
Casualty Operations Center Clerk
Marine Corps
03.2023 - Current
Transition Coordinator
Marine Corps
05.2022 - 03.2023
Inbound Receiving Supervisor
Marine Corps
11.2019 - 05.2022
0311 Rifleman
Marine Corps
03.2016 - 11.2019
Certicates - HVAC Installation And Repair
UEI
High School Diploma -
Nottoway High School