Eliane Urbina
El Paso,TX
Summary
Dynamic professional with a proven track record at Region 19 Head Start, excelling in customer satisfaction and cash management. Skilled in maintaining confidential records and enhancing operational efficiency. Recognized for mentoring peers and implementing effective office procedures, ensuring a seamless experience for clients and staff alike.
Overview
19
19
years of professional experience
Work History
Center Clerk
Region 19 Head Start
10.2020 - Current
- Processed and maintained confidential records for student enrollment and attendance.
- Coordinated logistics for meetings, including scheduling and preparing necessary materials.
- Assisted in implementing office procedures to enhance operational efficiency.
- Managed supply inventory, ensuring availability of essential materials for staff and programs.
Cosmetologist
Marie Anttoinette Salon
05.2010 - 05.2011
- Provided expert consultations to clients, enhancing their understanding of hair and skincare needs.
- Executed advanced hair coloring techniques, ensuring vibrant and long-lasting results for diverse clientele.
- Led team in implementing new salon protocols, improving operational efficiency and customer satisfaction.
- Mentored junior cosmetologists on best practices for styling and client interaction, fostering professional growth.
Cashier
Howdys Convenience Store
03.2007 - 09.2009
- Processed customer transactions efficiently, ensuring accurate cash handling and register operation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT12-2026
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Languages
Spanish
Native or Bilingual
Timeline
Center Clerk
Region 19 Head Start
10.2020 - Current
Cosmetologist
Marie Anttoinette Salon
05.2010 - 05.2011
Cashier
Howdys Convenience Store
03.2007 - 09.2009
Bachelor of Science - Human Resources Management
Western Governors University