Malik Wilson
Benton City,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Experience Specialist
Petco
Richland, WA
10.2023 - Current
- Greeted customers, identified their needs and provided assistance with product selection.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Drove sales by effectively upselling and cross-selling products to maximize profitability.
- Utilized barcode scanners to quickly update inventories in the system.
Casual Team Member
Joann Fabric and Crafts
05.2023 - 08.2023
- Welcomed customers to store and provided assistance in locating products
- Operated cash register and handled payments for customer transactions
- Processed returns and exchanges in compliance with store policies
- Stocked shelves, organized displays, and tidied up the sales floor
- Assisted with special projects and participated in store maintenance activities
- Interacted with customers and coworkers in a friendly and professional manner
- Developed knowledge of products and store policies to provide accurate information to customers.
Student Store Worker
Hanford High School
03.2021 - 06.2022
- Operated a cash register, handled money, and processed payments
- Performed inventory counts and restocking shelves with merchandise
- Developed excellent customer service skills to interact with customers in a friendly and professional manner
- Worked in a student store at a High School to assist in the daily operations of a student run business
- Assisted customers in locating items they needed and answered questions about products.
Education
High School Diploma -
Hanford High School
Richland06.2022
Skills
- Proficiency in Microsoft Office
- Positive and Professional Attitude
- Team Player
- Detail Oriented
- Organized
Certification
Adult, Child and Baby First Aid/CPR/AED, American Red Cross, 08/01/23
References
References available upon request.
Timeline
Guest Experience Specialist
Petco
10.2023 - Current
Casual Team Member
Joann Fabric and Crafts
05.2023 - 08.2023
Student Store Worker
Hanford High School
03.2021 - 06.2022
High School Diploma -
Hanford High School