Malika Johnson
New Orleans,LA
Summary
Friendly and reliable bank teller offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
13
13
years of professional experience
Work History
Security Officer
GardaWorld Security
01.2022 - Current
- Monitor building access, oversee parking lot, patrol property, security checks on premises, write reports of any incidents, monitor surveillance systems and alarms on site, regulate rules and regulations to employees and customers, respond to emergencies
Patient Access Representative/LPN Apprentice
Ochsner Healthcare
01.2017 - 01.2022
- Overseeing admittance and dismissal of patients, preparing information into database for staff, greeting patients, answering phone, collecting information, billing, insurance documents, collecting payments, data entry, mailouts, performing general administrative tasks, Covid Unit team assistant
Cashier
Central City BBQ
01.2016 - 01.2017
- Taking and cashing out customer orders, running food, food expo, swept, mopped designated area, trash output, refilled drink machine restocked, stocking, assisted with events
HIM (Medical Records Specialist)
University Medical Center of New Orleans
01.2011 - 01.2016
- Scanning medical records, indexing, filing, sorting, carrier, creating medical records via Epic system, retrieving and reconciling medical records, assist with physician questions, answering phone, exceeded productivity standards, assisted with ROI, work queues, mail outs, loose documents handling, patient registration, scheduling appointments, billing, verifying patient insurance and cash transactions
Education
Nursing -
Delgado Community College
New Orleans, LA01.2014
Surgical Tech -
Herzing University
Kenner, LA11.2010
Medical Assistant -
Bryman College
New Orleans, LA02.2000
Skills
Having over 20 years of experience in medical / clerical I'm satisfied to have gained more hands on and verbal experiences over the years Becoming reliable, sufficient independent worker, and assessment of others
Accomplishments
- Working in the Medical field assisting physicians, and caring for patients
- Medical Assistant and Administrative skilled over the years of working in the medical field
- Creating ideas to better job performance
References
References Available on Request
Timeline
Security Officer
GardaWorld Security
01.2022 - Current
Patient Access Representative/LPN Apprentice
Ochsner Healthcare
01.2017 - 01.2022
Cashier
Central City BBQ
01.2016 - 01.2017
HIM (Medical Records Specialist)
University Medical Center of New Orleans
01.2011 - 01.2016
Nursing -
Delgado Community College
Surgical Tech -
Herzing University
Medical Assistant -
Bryman College