Malika Niyazova
Carol Stream,IL
Summary
Adaptable and results-driven individual with diverse experience in customer service, logistics, and translation. Known for strong attention to detail and commitment to enhancing customer satisfaction, poised to contribute effectively in dynamic environments.
Overview
11
11
years of professional experience
Work History
Business Owner
Elif Delights
Carol Stream, IL
08.2025 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Developed new recipes to expand bakery's offerings and attract new customers.
- Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
Truck Dispatcher
3 Brothers Express Inc
Glen Ellyn, IL
01.2025 - Current
- Coordinated daily dispatch operations, ensuring timely delivery of shipments.
- Monitored vehicle routes and adjusted schedules to optimize efficiency.
- Communicated with drivers to provide real-time updates and support.
- Managed freight documentation and maintained accurate records in logistics software.
Medical Translator
Carol Stream, IL
08.2018 - Current
- Coordinated with hospital staff to arrange interpreter services for non-English speaking patients upon admission or appointment scheduling.
- Facilitated smoother surgical procedures by serving as an intermediary between surgeons and non-English speaking patients during preoperative consultations.
- Contributed to improved treatment outcomes by facilitating clear communication between patients and medical staff.
Server
Bob Evans Restaurant
Dalton, OH
08.2016 - 01.2017
- Provided prompt and courteous service to enhance guest dining experiences.
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Trained new servers on restaurant policies, menu offerings, and service techniques.
Law Intern
Taft Stettinius & Hollister LLP
Dayton, OH
07.2015 - 07.2015
- Conducted legal research to support case preparation and client advisories.
- Reviewed discovery materials to identify relevant information for litigation cases.
- Participated in client meetings, summarizing key points for follow-up actions.
- Worked closely with attorneys on case research to prepare for trial.
Education
Master of Science - Political Science
Benedictine University
Lisle, IL05-2024
Associate of Science - Pre Law
College of Dupage
Glen Ellyn, IL05-2022
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Trilingual
- Social media marketing
Languages
English
Full Professional
Turkish
Full Professional
Russian
Native or Bilingual
Interests
- Traveling
- Cooking/baking
- Gardening and growing my own vegetables/fruits
- Jetskiing
Timeline
Business Owner
Elif Delights
08.2025 - Current
Truck Dispatcher
3 Brothers Express Inc
01.2025 - Current
Medical Translator
08.2018 - Current
Server
Bob Evans Restaurant
08.2016 - 01.2017
Law Intern
Taft Stettinius & Hollister LLP
07.2015 - 07.2015
Master of Science - Political Science
Benedictine University
Associate of Science - Pre Law
College of Dupage