MALIKA D. GONZALEZ
East Stroudsburg,PA
Summary
A friendly, caring, motivated, and service-oriented professional who seeks a position as a Courthouse Security Officer. 8 Years experience in law enforcement and 2 Years in Homeland Security. Proficient in emergency situations, fully trained in CPR and AED, as well as diffusing situations from reaching dangerous levels. Accomplished in preventing security infractions. Bilingual fluency in English and Spanish. Focused on improving facility security through diligent approach and sense of personal responsibility. Expertise in conducting investigations and writing detailed reports. Extensive knowledge of law enforcement practices, investigation techniques and security equipment operation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Department Of Homeland Security
Avoca, PA
10.2019 - Current
- Conducted daily patrols of key areas to spot and control security concerns.
- Identified potential airport security concerns and completed more in-depth checks as part of investigation.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
City Carrier Assistant
U.S. Postal Service
Stroudsburg, PA
03.2019 - 09.2019
- Used portable scanning devices to maintain system records by tagging items delivered to homes and businesses.
- Collected mail from letter boxes on specified routes both on foot and vehicle.
- Planned and cased mail in sequence of delivery for designated route.
- Inspected truck equipment, supplies, reported problems, and safety hazards to supervisors.
- Assisted customers by carrying oversized parcels inside residences.
- Directly interacted with customers in pleasant manner, always maintaining professionalism.
- Sorted and placed mail into mailboxes with accuracy and efficiency.
- Provided exemplary services to customers by being pleasant, engaging, and offering to assist with any mail-related concerns and issues.
- Obtained receipts for registered, certified, and insured mail/parcels.
Homemaker
Homemaker
East Stroudsburg, PA
07.2009 - 03.2019
- Advised and assisted family members in planning nutritious meals, and preparing food.
- Assigned and scheduled housekeeping duties to children according to their capabilities.
- Explained fundamental hygiene principles and rendered bedside care to individuals who were ill.
- Helped children with homework.
- Supported children's emotional, and social development encouraging understanding of others and positive self-concept.
- Managed household budgets and allocated expenditures for groceries, property, home maintenance, and bill payments.
Police Officer
New York City Police Department
New York, NY
07.2001 - 07.2009
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Policed assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Evaluated complaint and emergency-request information to determine response requirements.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Checked all vehicle equipment for proper functioning prior to use.
- Issued warnings and citations for traffic violations.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Booked suspects and processed mug shots and fingerprints.
- Gathered necessary information for court appearances and testified as witness under oath in court.
Education
Certificate of Completion - Homeland Security
TSA Academy - FLETC
Glynco, GA02.2020
Certificate of Completion -
New York City Police Academy
New York, NY03.2002
Associate of Applied Science - Travel And Tourism
LaGuardia Community College of The City University of New York
Long Island City, NY09.1999
High School Diploma -
St. Jean Baptiste High School
New York, NY06.1995
Skills
- Security station experience
- Baggage inspections
- Behavioral observations
- Customer service and assistance
- Self-motivated professional
- Adaptability
- Teamwork
- Written Communication
- Interpersonal Communication
- Responsible
- Conflict resolution
- Safety And Security
- Crime Prevention Methods
- Criminal Law Knowledge
- Crisis Intervention Training
Certification
NASRO - Certified School Resource Officer
Timeline
Transportation Security Officer
Department Of Homeland Security
10.2019 - Current
City Carrier Assistant
U.S. Postal Service
03.2019 - 09.2019
Homemaker
Homemaker
07.2009 - 03.2019
Police Officer
New York City Police Department
07.2001 - 07.2009
Certificate of Completion - Homeland Security
TSA Academy - FLETC
Certificate of Completion -
New York City Police Academy
Associate of Applied Science - Travel And Tourism
LaGuardia Community College of The City University of New York
High School Diploma -
St. Jean Baptiste High School