Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malik D. McLaurin

7900 Churchill Way Apt 6-204,TX

Summary

Detail-oriented and organized leasing consultant effective at managing tenants, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Gameshow Battle Room

Host/ Producer
09.2022 - Current
  • These role involves managing game software, audio/visual components, and lighting controls during immersive game show experiences for groups of 6-32 people. Tech role also acts as an announcer and works with hosts to ensure an announcer and works with hosts to ensure announcer and works with hosts to ensure an announcer and works with hosts to ensure a seamless experience. Games include Survey Battles, Spin and Solve, What's that Co$t, MatchUp Wars, and Time Rush Games.

Assistant General Manager

Riverside Place Apartments
02.2022 - 08.2022
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Professional Leasing Consultant

LL Sams Historic Lofts
05.2021 - 01.2022
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and architectural configurations while exceeding targeted closing rates.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
  • Collected rent and tracked resident payments and information in computer system.
  • Greeted clients, showed apartments, and prepared leases.

Community Assistant

Enclave At The Stadium
01.2020 - 07.2020
  • Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents, as well as tenant questions and complaints
  • Developed and implemented unique and engaging activities for residents in an effort to improve resident quality of life and housing satisfaction
  • Led tours to highlight property features to prospective tenants while generating and pursuing new leads in a timely manner
  • Increased occupancy rates with improved marketing and tenant relations strategies.


Customer Care Specialist

Empereon-Constar
06.2019 - 12.2019
  • Managed multiple stakeholders' interests and needs. while assisting with engagement and management solutions for account generation
  • Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
  • Identified customer issues with products or services, investigated causes, and initiated resolutions.

Paraeducator

The Arc Of Mclennan County
06.2012 - 08.2019
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Assisted teachers and worked individually with students with special needs, helping each navigate education system.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.

Education

Bachelor of Arts - General Music

Prairie View A & M University
Prairie View, TX
05.2019

High School Diploma -

Chilton High School
Chilton, TX
05.2010

Skills

  • Operations oversight
  • Client Relations
  • Conflict Resolution
  • Customer Retention Strategies
  • Contract Negotiation
  • Team Building
  • Operational Logistics
  • Infantry Leadership

Certification

  • Licensed Texas Real Estate Agent - [2023]

Timeline

Gameshow Battle Room

Host/ Producer
09.2022 - Current

Assistant General Manager

Riverside Place Apartments
02.2022 - 08.2022

Professional Leasing Consultant

LL Sams Historic Lofts
05.2021 - 01.2022

Community Assistant

Enclave At The Stadium
01.2020 - 07.2020

Customer Care Specialist

Empereon-Constar
06.2019 - 12.2019

Paraeducator

The Arc Of Mclennan County
06.2012 - 08.2019

Bachelor of Arts - General Music

Prairie View A & M University

High School Diploma -

Chilton High School

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Malik D. McLaurin