Dynamic and detail-oriented marketing professional with a Bachelor of Science in Marketing from Virginia Commonwealth University. Experienced in digital marketing, social media management, project management, and area supervision.
Overview
4
4
years of professional experience
Work History
Digital Marketing
Importante Restaurant
04.2024 - Current
Revamped and optimized Importante's website to enhance user experience, boost search engine visibility, and drive online reservations and orders
Curated and managed content for Importante's social media accounts, creating engaging posts, stories, and reels that resulted in a 4,084% increase in reach among non-followers.
Maximized online presence by staying up-to-date with industry trends, tools, and best practices in digital marketing.
Server Lead
Tarrant's Downtown RICHMOND
08.2022 - Current
Directed and assisted guests with professionalism, managing phone inquiries, reservations, and seating arrangements, contributing to a 20% increase in repeat customer visits
Coordinated dining room reservations and organized parties, special events, and special services for diners
Collaborated with kitchen staff, management, serving staff, and customers to ensure dining details were managed efficiently and guest concerns were promptly addressed.
Project Teams Intern
Network Building & Consulting
05.2023 - 08.2023
Managed the zoning and permitting process for a high-profile project under management guidance, collaborating with cross-functional teams to secure necessary approvals, resulting in a 15% revenue increase upon project completion
Assisted in preparing client deliverables, including property research results, initial landlord conversations, and feedback from multi-disciplinary teams
Supported database management for internal and external project schedules, data entry, report generation, and distribution.
Area Supervisor
Signature pools
05.2020 - 08.2020
Led and supervised a team of 20 lifeguards and pool attendants, providing guidance and support to ensure safe and efficient facility operations
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all 13 pool locations.
Maintained effective communication with staff, management, and patrons, addressing concerns and ensuring a positive experience.
Arabic Restaurant Chef and Butcher in Supermarket at Al-Nubala Restaurant, Zaman Al-Khair Restaurant, Masgouf and Shami Restaurant, Supermarket and HalalArabic Restaurant Chef and Butcher in Supermarket at Al-Nubala Restaurant, Zaman Al-Khair Restaurant, Masgouf and Shami Restaurant, Supermarket and Halal