Malinahmeen King
Fort Wayne,IN
Summary
Dedicated to providing valuable support to organizations, eager to contribute current skills and grow within a company that values professional development. Strong work ethic and customer-centric approach have consistently fostered customer loyalty and satisfaction. Known for collaborative spirit, excel in team environments and thrive in roles that require effective communication and teamwork.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tax Preparer
Imperial Business and Tax
Fort Wayne, IN
12.2023 - Current
- Prepared and reviewed individual and business tax returns for accuracy and compliance with regulations.
- Analyzed financial documents to identify deductions, credits, and potential tax liabilities for clients.
- Developed customized tax strategies to optimize client savings and minimize future liabilities.
- Mentored junior staff on tax preparation processes, enhancing team efficiency and knowledge sharing.
- Researched current tax laws and regulations to ensure up-to-date practices in client service delivery.
- Collaborated with clients to gather necessary documentation, improving overall workflow efficiency during peak seasons.
Direct Support Professional / Driver
L.I.F.E
Fort Wayne, IN
01.2022 - 12.2024
- Operated delivery vehicles, ensuring timely and safe transportation of goods.
- Maintained accurate logs of mileage, fuel consumption, and delivery schedules.
- Adhered to all safety regulations and company policies during operations.
- Collaborated with team members to streamline loading and unloading processes.
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Developed and implemented individualized care plans, ensuring alignment with client goals and preferences.
- Facilitated communication between clients and families, fostering strong relationships and understanding of needs.
- Trained new staff on best practices for client engagement and care, promoting consistency in service delivery.
Direct Support Professional
endless abilities
Fort Wayne, IN
06.2022 - 11.2022
- Attend to the needs of each resident, including assisting them with grooming, bathing, hygiene, toileting to include incontinence, feeding and communicating other individual needs they may have
- Provide training to residents as outlined in the IPP/ISP to meet their goals
- Support the needs and goals of each resident by taking them to medical appointments, to visit family and friends, to preferred leisure/recreational activities, and encouraging them to socialize with peers
- Follow all physicians’ orders, including administration of medication
Teleperformance
Provisioning Department General Motors
Remote
01.2022 - 05.2022
- Job Duties- On a daily basis I took incoming calls from customers wanting to set up OnStar services, took payments and helped set services up.
Cashier
Phil's One Stop
Fort Wayne, IN
06.2019 - 01.2022
- Job Duties- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Cashier
Lees Famous Recipe
Fort Wayne, IN
07.2018 - 06.2019
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Server
Lutheran Life Villages
Fort Wayne, IN
12.2015 - 06.2018
- Job Duties- takes orders, answers questions about the menu and food, provide the residents food and drinks communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.
Call Center Representative
Frontier Communications
Fort Wayne, IN
01.2017 - 03.2018
- Job Duties- take calls from customers answering questions or addressing any concerns they may have. handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems.
Education
HIGH SCHOOL DIPLOMA - undefined
WAYNE HIGH SCHOOL
01.2010
Skills
- Medication Administration
- Home Care
- Sales
- Nursing
- Patient Care
- Home health
- Patient monitoring
- Quality Assurance
- Effective Communication Written and verbal communication skills
- Multitasking and prioritizing Organized
- Dependability Team Work and Delegation
- Familiarity with Microsoft Office Research and Analysis
- Problem-solving Critical Thinking
- Ability to work under pressure Negotiation
- Attention to detail organization and Management
- Caregiving
- Vital Signs
- CRM Software
Certification
- Driver's License
- CPR Certification
- Personal Care Assistant
- Medication Administration
- CPR
Languages
English - Expert
Timeline
Tax Preparer
Imperial Business and Tax
12.2023 - Current
Direct Support Professional
endless abilities
06.2022 - 11.2022
Direct Support Professional / Driver
L.I.F.E
01.2022 - 12.2024
Teleperformance
Provisioning Department General Motors
01.2022 - 05.2022
Cashier
Phil's One Stop
06.2019 - 01.2022
Cashier
Lees Famous Recipe
07.2018 - 06.2019
Call Center Representative
Frontier Communications
01.2017 - 03.2018
Server
Lutheran Life Villages
12.2015 - 06.2018
HIGH SCHOOL DIPLOMA - undefined
WAYNE HIGH SCHOOL