KeShonda Moses
Legacy’s Empire LLC
Orlando
1
Certification
9
years of professional experience
Compassionate healthcare professional with extensive experience in direct patient care and medical procedures. Adept at collaborating with teams and maintaining confidentiality, ensuring high-quality patient experiences and operational efficiency.
Qualified Med Tech with solid background as Medical Technician. Demonstrated expertise in performing diagnostic tests and maintaining medical equipment, contributing to improved patient care. Proven ability to utilize analytical skills and attention to detail in high-pressure environments.
Work History
Tax Preparer
5 Years 7 Months- Prepared and reviewed individual and business tax returns for accuracy and compliance with regulations.
- Streamlined tax preparation processes, enhancing efficiency in client service delivery.
- Guided clients through complex tax situations, providing expert advice on deductions and credits.
- Mentored junior preparers on best practices and new tax laws to ensure team proficiency.
- Collaborated with management to enhance operational workflows, improving overall team performance.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Educated clients on tax planning strategies, helping them save money in future years.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Med Tech/Resident Care Aide
7 Months- Administered routine medical tests and procedures to ensure patient safety and comfort.
- Assisted healthcare professionals in patient assessments and documentation of medical histories.
- Operated diagnostic equipment, performing quality checks to maintain accuracy in test results.
- Managed inventory of medical supplies, ensuring availability for seamless operations.
- Recorded and maintained accurate patient records in electronic health systems for efficient tracking.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Med Tech
4 Years 3 Months- Conducted diagnostic tests and analyzed results to support patient care decisions.
- Operated and maintained laboratory equipment, ensuring optimal functionality and compliance with safety standards.
- Collaborated with healthcare professionals to interpret test results and provide insights for treatment plans.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
Education
High School Diploma
- 3.0 GPA
Associate of Science - Emergency Medical Services
- 3.2 GPA
Skills
Organization skills
Direct patient care
HIPAA regulations
Patient monitoring
Patient care coordination
Medication administration
Patient care documentation
Patient stabilization
OSHA compliance
Document preparation
Income tax preparation
Local
state
and federal tax returns
Certification
- CMT - Certified Medication Technician
Timeline
Med Tech/Resident Care Aide
Hawthorne Inn of Lakeland
10.2025 - 05.2026Read More
Tax Preparer
Legacy’s Empire LLC
01.2021 - CurrentRead More
Med Tech
Bartow Center
05.2017 - 08.2021Read More
Polk State College
Associate of Science from Emergency Medical Services
Read More
Bartow High School
High School Diploma
Read More