
Dynamic professional with extensive experience in customer service and team leadership at Prodigy Coffee House. Proven track record in staff training and development, enhancing team performance and customer satisfaction. Adept at inventory management and conflict resolution, fostering a collaborative work environment that drives operational success. We are committed to developing skilled baristas who excel in both quality and speed. Our training programs are designed to foster excellence in every aspect of their craft. Strive to create an environment where customers feel welcomed and valued. Equally important is ensuring a safe and supportive workplace for all employees. Our dedication to these principles ensures a consistently positive experience.
Customer service
Money handling
Staff training and development
Staff supervision
Customer relationship management (CRM)
Staff development
Task delegation
Schedule oversight
Inventory management
Employee scheduling
Policy enforcement
Problem-solving
Team collaboration
Team leadership
Adaptability and flexibility
Workplace safety compliance
Coaching and mentoring
Conflict resolution
Goal setting
Vendor relationship management
Customer service and satisfaction
Closing oversight
Fast learner
Critical thinking
Event coordination
Certified barista through Sweet bloom