Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Malinda Petchal

Westerville,OH

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Efficient Food Runner known for high productivity and ability to complete tasks swiftly. Possess specialized skills in order accuracy, timely food delivery, and maintaining cleanliness standards. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments. Motivated professional familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Careful with money and orders to avoid errors. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.

Overview

3
3
years of professional experience

Work History

Food Runner

TopGolf
Columbus, OH
03.2023 - Current
  • Facilitated communication between the kitchen and the dining staff to enhance guest experience.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Maintained a clean and organized work area throughout shift operations.
  • Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Effectively multitasked within fast-paced environment.
  • Delivered food to guests in a timely manner while following safety protocols.

Internship Student

Ability Chiropractic
Lewis Center, OH
03.2024 - 05.2025
  • Maintained positive working relationship with fellow staff and management.
  • Worked with teams to support goals and build experience.
  • Shadowed staff and learned advanced work.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

Dietary Server

The Inn at Bear Trail
Lewis Center, OH
06.2022 - 10.2022
  • Maintained a neat and orderly appearance of the dining room throughout shifts.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Filled condiments and napkin containers during slack periods.
  • Ensured that all food was served at correct temperatures.
  • Greeted guests and provided menus.
  • Assisted in setting up the dining room for meals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Education

High School Diploma -

Thomas Worthington
Worthington, OH
05-2024

Skills

  • Dining room assistance
  • Dining room setup
  • Table service
  • Service station maintenance
  • Table resetting
  • Foodservice
  • Closing duties
  • Anticipating customer needs
  • Training and mentoring
  • Valid Driver's license
  • Supply restocking
  • Safe food handling
  • Health and safety
  • Safety awareness
  • Server support
  • Kitchen support
  • Sense of urgency
  • Kitchen communication
  • Food safety

Affiliations

  • Club Soccer
  • Highschool Soccer

Languages

English
Full Professional

Timeline

Internship Student

Ability Chiropractic
03.2024 - 05.2025

Food Runner

TopGolf
03.2023 - Current

Dietary Server

The Inn at Bear Trail
06.2022 - 10.2022

High School Diploma -

Thomas Worthington

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Malinda Petchal