Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malinda Sullivan

Retail
Ormond Beach,FL

Summary

Quality-driven team leader with proven record of excellent job performance. Manages projects at each stage with diligent and attentive approach, carefully checking details, and testing assumptions. Skilled in training junior personnel in principles and practices.

Overview

24
24
years of professional experience

Work History

Bookkeeper

Ground Scapes
Oveido, FL
01.2019 - Current
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.

DSD Receiver

Publix
Palm Coast, FL
06.2011 - 12.2017
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Double-checked cargo inventories and documentation for accuracy.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Processed daily and weekly DSD tickets to file invoices.
  • Checked EDI invoices to resolve outstanding invoices.

Customer Service Manager

Food Lion
Ormond Beach, FL
10.2001 - 01.2011
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Created customer support strategy to increase customer retention.
  • Created and reviewed invoices to maintain accuracy while working with customers to answer questions and address payment issues.

Quality Control Inspector

Direct Mail Express
Daytona Beach, FL
03.1996 - 09.2001
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Introduced training aids to quality inspection team to speed up processes and increase productivity.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes
  • Created and deployed best practices to improve efficiency and reduce defects
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands

Education

GED -

Daytona State College
Daytona Beach, FL
09.2003

Skills

  • Proactive and Self-Motivated
  • Creative Problem Solving
  • Stocking and Replenishing
  • Inventory Recordkeeping
  • Strong Attention to Detail
  • Quality and Defect Control
  • Shelving and Storage
  • Energetic, charismatic, positive asset to companies
  • Always open to learn new jobs
  • Follows direction and adjusts new skills with open mind

Timeline

Bookkeeper

Ground Scapes
01.2019 - Current

DSD Receiver

Publix
06.2011 - 12.2017

Customer Service Manager

Food Lion
10.2001 - 01.2011

Quality Control Inspector

Direct Mail Express
03.1996 - 09.2001

GED -

Daytona State College

Similar Profiles

CREATE PROFILE
Malinda SullivanRetail