Malinda Williams
Millington,TN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Receptionist & Recruiting Assistant
KDXpress Inc.
01.2014 - 01.2018
- Answered central telephone system and directed calls accordingly.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Server
Texas Roadhouse
08.2012 - 01.2014
- Greeted customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Applied communication and problem-solving skills to resolve customer complaints.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Receptionist
USA Entertainment
10.2005 - 01.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept records to maintain data by entering and updating information.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected, sorted, distributed and sent mail and packages
- Provided clerical support to company employees by proofreading, copying, faxing and filing documents.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associates - Medical Assisting
High Tech Institute
Memphis, TN05.2004
Diploma - General
Kingsbury High School
Memphis, TN05.2003
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Administrative Support
Certification
05/2004, Certified in Medical Assistant
Timeline
Receptionist & Recruiting Assistant
KDXpress Inc.
01.2014 - 01.2018
Server
Texas Roadhouse
08.2012 - 01.2014
Receptionist
USA Entertainment
10.2005 - 01.2010
Associates - Medical Assisting
High Tech Institute
Diploma - General
Kingsbury High School