Malinda Wollaston
Scottsbluff,NE
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Owner
Insul Fit
01.2001 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Employed prompt decision-making and in-depth research to resolve issues.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Food Service Director, K-12 Scottsbluff PS
Taher, Inc
11.2015 - 02.2023
- Developed strategies to improve food service levels for busy facility handling 5800 meals each day.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Worked with qualified chef to diversify menu with new offerings.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Purchased food and cultivated strong vendor relationships.
- Reduced financial inaccuracies by using Infinite Campus system while verifying receipts.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Food Service Director, Senior Dining Program
Taher, Inc.
08.2010 - 11.2015
- Developed strategies to improve food service levels for busy facility handling 900 meals each day.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Worked with qualified chef to diversify menu with new offerings.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Purchased food and cultivated strong vendor relationships.
Food Service Associate
Taher, Inc
04.2001 - 08.2010
- Greeted visitors, answered questions and accepted payments.
- Took food and beverage orders and conveyed special requests or concerns to kitchen.
- Stocked condiments, beverages and plates for diners.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Cooked batches of food according to standard recipes.
Education
Associate of Arts - Child Development
Des Moines Area Community College
Ankeny, IAAssociate of Arts - Small Business Management
Des Moines Area Community College
Ankeny, IASkills
- Task Delegation
- Incident Response
- Public Speaking
- Sales Planning
Certification
- ServSafe Certified - 8/5/2021 expiration 8/5/2026
Timeline
Food Service Director, K-12 Scottsbluff PS
Taher, Inc
11.2015 - 02.2023
Food Service Director, Senior Dining Program
Taher, Inc.
08.2010 - 11.2015
Food Service Associate
Taher, Inc
04.2001 - 08.2010
Business Owner
Insul Fit
01.2001 - Current
Associate of Arts - Child Development
Des Moines Area Community College
Associate of Arts - Small Business Management
Des Moines Area Community College
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