Malinda York-Smith

• Served as the primary link between staff and management, relaying updates, concerns, and feedback both ways.

• Enforced ServSafe and local health code compliance, leading by example on proper food handling, storage, and sanitation.

• Coordinated with management on inventory, ordering, and waste reduction, helping control costs and minimize food waste.

• Trained and onboarded new staff on food safety protocols, portion control, and customer service standards, reducing onboarding time and improving consistency.

• Oversaw daily operations to ensure efficient workflow and high-quality service.
• Trained and mentored team members on best practices and operational standards.
• Managed inventory levels, ensuring availability of products during shifts.
• Implemented process improvements that enhanced customer satisfaction and reduced wait times.
• Maintained compliance with health and safety regulations to protect staff and customers.

• Trained new employees on kitchen operations, safety protocols, and equipment usage.
• Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
• Prepared ingredients following standardized recipes and safety protocols.
• Operated kitchen equipment, ensuring proper maintenance and sanitation practices.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.