Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malique Coleman

Cleveland,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Officer

Safety and Protective Services
01.2025 - Current
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.

Manager

ParkMyFleet
02.2023 - 04.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.

Lot Attendant

ParkMyFleet
05.2022 - 02.2023
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
  • Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.

Security Officer

Allied Universal Security Services
07.2019 - 07.2022
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Security Officer

REDCON Solutions Group
02.2018 - 11.2018
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Officer

Precision Security
09.2017 - 02.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

General Laborer

Area Temps
08.2016 - 08.2017
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.

Dishwasher

Southwest General Medical Center
05.2015 - 08.2016
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

GED -

GED
Cleveland, OH

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Detail-oriented
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Conflict de-escalation
  • Threat assessment
  • Crime prevention
  • High level of integrity

Certification

PhaZZer certified, NARCAN certified.

Timeline

Security Officer

Safety and Protective Services
01.2025 - Current

Manager

ParkMyFleet
02.2023 - 04.2024

Lot Attendant

ParkMyFleet
05.2022 - 02.2023

Security Officer

Allied Universal Security Services
07.2019 - 07.2022

Security Officer

REDCON Solutions Group
02.2018 - 11.2018

Security Officer

Precision Security
09.2017 - 02.2018

General Laborer

Area Temps
08.2016 - 08.2017

Dishwasher

Southwest General Medical Center
05.2015 - 08.2016

GED -

GED

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