Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malique Coleman

Cleveland

Summary

Dynamic security professional with extensive experience at Allied Universal Security Services, excelling in incident reporting and CCTV surveillance. Proven ability to enhance safety protocols and effectively de-escalate conflicts, ensuring a secure environment. Recognized for quick emergency response and maintaining high standards of access control and patrol operations.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Officer

Safety and Protective Services
01.2025 - Current
  • Monitored security systems to ensure safety of premises and personnel.
  • Conducted regular patrols to identify and report suspicious activities.
  • Assisted in implementing emergency procedures during drills and real incidents.
  • Provided support in maintaining accurate logs of daily activities and incidents.
  • Collaborated with team members to enhance overall security measures.
  • Participated in training sessions to improve knowledge of security practices and tools.

Manager

ParkMyFleet
02.2023 - 09.2024
  • Managed team operations, ensuring efficient workflow and adherence to company policies.
  • Facilitated training sessions for new employees, enhancing onboarding experience and performance standards.
  • Coordinated daily scheduling and task assignments, optimizing resource allocation across departments.
  • Implemented process improvements that enhanced operational efficiency and reduced turnaround times.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Lot Attendant

ParkMyFleet
05.2022 - 02.2023
  • Organized vehicle inventory to streamline parking efficiency and enhance customer accessibility.
  • Conducted thorough inspections of vehicles for damage and cleanliness prior to customer delivery.
  • Assisted customers with vehicle retrieval, ensuring timely service and satisfaction.
  • Monitored parking lot for safety hazards, proactively addressing issues to maintain a secure environment.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.

Security Officer

Allied Universal Security Services
03.2022 - 05.2022
  • Engaged with visitors, ensuring compliance with safety protocols and regulations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Security Officer

REDCON Solutions Group
02.2019 - 01.2022
  • Responded promptly to alarms and emergencies, coordinating with law enforcement as needed.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Security Officer

Precision Security
09.2017 - 01.2019
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

General Laborer

Area Temps
08.2016 - 08.2017
  • Operated various hand and power tools to complete assigned tasks efficiently.
  • Maintained clean and organized work areas to adhere to safety standards.
  • Assisted in loading and unloading materials, ensuring proper handling techniques were followed.
  • Collaborated with team members to optimize workflow and improve productivity.

Dishwasher

Southwest General Medical Center
05.2015 - 08.2016
  • Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
  • Collaborated with kitchen staff to maintain workflow efficiency during peak service times.
  • Implemented best practices for dish organization, reducing retrieval time for team members.
  • Trained new staff on proper cleaning techniques and equipment usage, enhancing team performance.
  • Monitored inventory levels of cleaning supplies, ensuring timely replenishment to avoid disruptions.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Education

GED -

GED
Cleveland

Skills

  • Report writing
  • Incident reporting
  • CCTV surveillance
  • Physical fitness
  • Emergency response
  • Access control
  • Patrol operations
  • Conflict de-escalation
  • Dispatch

Certification

PhaZZer Certified, NARCAN Certified.

Timeline

Security Officer

Safety and Protective Services
01.2025 - Current

Manager

ParkMyFleet
02.2023 - 09.2024

Lot Attendant

ParkMyFleet
05.2022 - 02.2023

Security Officer

Allied Universal Security Services
03.2022 - 05.2022

Security Officer

REDCON Solutions Group
02.2019 - 01.2022

Security Officer

Precision Security
09.2017 - 01.2019

General Laborer

Area Temps
08.2016 - 08.2017

Dishwasher

Southwest General Medical Center
05.2015 - 08.2016

GED -

GED

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