Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malisa Grow

West Valley City

Summary

Results-driven professional with extensive experience in reservations and dispatch operations. Skilled in leading teams, ensuring high levels of customer service, and coordinating complex tasks under pressure. Committed to fostering a positive work environment and improving operational processes.

Overview

12
12
years of professional experience

Work History

Reservations Supervisor/Dispatcher

Canyon Transportation
Midvale
06.2015 - 11.2024
  • Supervise staff within the reservations department.
  • Hiring, training, and developing call center employees.
  • Dispatch shuttle drivers to the assigned terminal destination for passenger pick-up.
  • Overseeing driver operations to assure passenger satisfaction.
  • Work under stressful conditions, analyze and coordinate situations, and make decisions rapidly.

Bartender/Cook

Highlander Club
Murray
07.2017 - 04.2020
  • Bartend on weekend day shifts.
  • Showed high efficiency in serving multiple customers at a time.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained cleanliness and organization of bar area to ensure efficient operations.

Nutrition Department Manager

Smith Food and Drug
Bountiful
04.2013 - 06.2015
  • Assessed the grocery store for cleanliness, and checked the proper stocking of shelves.
  • Analyzed the store's inventory and ordered merchandise and products to keep the stock level.
  • Delivered expert customer service to store patrons, and assisted with locating desired items.
  • Coordinated, efficient restocking of merchandise to meet customer needs and promote consistent sales.

Education

Certificate of Completion - Business And Computers

Business Computer Training Institute
Lacey, WA
02-1993

Skills

  • Interpersonal and written communication
  • Well-versed in all aspects of administrative support
  • Operated office equipment such as phones, scanners, faxes, and copy machines
  • Capable of handling multiple projects simultaneously, with a high degree of accuracy
  • Customer service and satisfaction
  • Professional telephone voice
  • Inventory merchandising
  • Computer and data entry skills

Timeline

Bartender/Cook

Highlander Club
07.2017 - 04.2020

Reservations Supervisor/Dispatcher

Canyon Transportation
06.2015 - 11.2024

Nutrition Department Manager

Smith Food and Drug
04.2013 - 06.2015

Certificate of Completion - Business And Computers

Business Computer Training Institute

Similar Profiles

CREATE PROFILE