Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Work Availability
Quote
Timeline
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Malisa Navares

Malisa Navares

TANF Case Manager
Alamosa,CO

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Collaborates effectively within teams, while demonstrating strong independent work capabilities. Fluency in Spanish facilitates interaction with diverse populations.

Overview

8
8
years of professional experience

Work History

Case Manager

Department of Human Services
Alamosa
06.2017 - Current
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Assisted with applications for government benefits, such as Medicaid, SNAP, and Colorado Work (TANF)
  • Coordinated comprehensive care plans for clients to meet their individual needs.
  • Assisted clients in setting realistic goals and developing action plans.

Customer Service Cashier

City Market
Alamosa
01.2013 - 06.2017
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Assisted customers with locating merchandise within the store.
  • Balanced cash drawers at the end of each shift.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Answered customers' questions and provided information on store procedures or policies.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Collected credit card and cash payments to complete transactions for customer orders.

Education

High School Diploma -

Alamosa High School
Alamosa
05-2006

Skills

  • Case management
  • Care plan coordination
  • Documentation skills
  • Interpersonal communication
  • Team collaboration
  • Goal setting
  • Data analysis
  • Data entry
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Eligibility assessment
  • Email and telephone etiquette
  • Decision-making
  • Bilingual

Affiliations

  • I enjoy playing th piano for my daughter who loves to sing
  • I enjoy the outdoors and taking camping trips every chance I get

Languages

Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Give a man a fish, and feed him for a day. Teach a man to fish, and feed him for a lifetime."

Timeline

Case Manager

Department of Human Services
06.2017 - Current

Customer Service Cashier

City Market
01.2013 - 06.2017

High School Diploma -

Alamosa High School

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