Malisa Noy
Bend
Summary
Results-driven professional with over 15 years of experience in dynamic, high-volume customer service environments. Proven expertise in conflict resolution and adept at prioritizing tasks through independent decision-making. Strong leadership abilities demonstrated through effective staff supervision and a commitment to fostering positive team dynamics. Exceptional interpersonal skills enhance the ability to build rapport with clients and colleagues, ensuring a collaborative and productive workplace.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
St. Charles Cancer Center
01.2021 - Current
- Patient care, documentation of all encounters in patient file, complete tasks, Triage calls, Refill prescription medications, documenting in patient chart, taking vitals: BP, Pulse, O2. Energetically and accurately provided patient care.
Foster Parent
Department of Human Services
01.2005 - Current
- Providing a safe and healthy environment for displaced children. Scheduling and maintaining appointments and aftercare, along with daily domestic relations.
Certified Medical Assistant
Bend Dermatology
01.2018 - 06.2020
- Assisted with opening a new clinic and launching a new service line with laser treatments. Implement policy and procedures on clinic ordering and performance. Independent work: suture removals, Xtrac laser, wound checks and ala/pdt treatments. Assist with surgical procedures, medical scribing, administer pre-surgical medications, Excimer laser treatments, Phototherapy treatments, PDT treatments, Autoclave maintenance, Sterile field, Tool sterilization, Patient care, documentation of all encounters in patient file, complete tasks, office sample ordering, Patient callbacks as well as informing them of pathology results, Deliver wound/surgical care instructions, scheduling of office visits and excisions, provide caring atmosphere for patients, update and submit all Oregon Melanoma patients; all under the supervision of a licensed medical provider.
Certified Medical Assistant
Providence Dermatology
01.2014 - 01.2018
- Assisted with opening a new clinic and launching a new service line with laser treatments. Implement policy and procedures on ordering and performing treatments. Helping Oregon region hit our target goal for MyChart sign ups, organization of supplies and exam rooms. Managing all clinical supply orders and sample ordering for both prescription and non-prescription samples. Active member in the medical group social committee and DREAM team representative that bridges the gap of our mission and core values and incorporating them into the clinic, boosting morale. Assist with surgical procedures, medical scribing, administer pre-surgical medications, Excimer laser treatments, Phototherapy treatments, PDT treatments, Autoclave maintenance, Sterile field, Tool sterilization, Patient care, documentation of all encounters in patient file, complete tasks, office sample ordering, Patient callbacks as well as informing them of pathology results, Deliver wound/surgical care instructions, scheduling of office visits and excisions, provide caring atmosphere for patients; all under the supervision of a licensed medical provider.
- DREAM team member: Responsible for planning and executing activities, fundraisers, donations for the office and community.
Certified Medical Assistant
Silver Falls Dermatology
01.2013 - 01.2014
- Assist with surgical procedures, administer pre-surgical medications, Autoclave maintenance, Patient care, Billing and coding as well as documentation of all encounters in patient file, complete tasks, Patient callbacks as well as informing them of Pathology results, Deliver wound/surgical care instructions, provide caring atmosphere for patients all under the supervision of a licensed medical provider.
Education
Medical Assistant Certificate -
Concorde Career College
Portland, OR01.2013
AAS - Criminal Justice
Clackamas Community/Pioneer Pacific College
Clackamas, OR01.2010
Skills
- Reception and administrative support
- Proficient keyboarding skills (60 WPM)
- Insurance updates
- Proficient in handling multiple phone lines
- Detailed medical record documentation
- Blood draw proficiency
- Office equipment operations
- Medical coding knowledge
- Appointment coordination
- Process-oriented
- Efficient exam room upkeep
- Obtaining Vitals
- Prioritize Tasks for Scheduling
- Skilled in utilizing Intergy and EPIC platforms
- PDT/Excimer/Phototherapy Treatments
- Proficient in sterile field management
- Suture removals
- Biopsy/Surgical Assists
- Clinical Lab
- Safe injection practices
- EKG’s
- Clinical urinalysis
- Efficient patient onboarding
Certification
- Certificate Foster Parent Agency Oregon Department of Children Services Expires 5/2020
- AAMA American Association of Medical Assistants Expires 10/30/2019
- CPR American Heart Association Expires 12/2019
- HIPAA Concorde Career College
- HIV/AIDS Concorde Career College
- Infectious Disease E.M. Board
Timeline
Certified Medical Assistant
St. Charles Cancer Center
01.2021 - Current
Certified Medical Assistant
Bend Dermatology
01.2018 - 06.2020
Certified Medical Assistant
Providence Dermatology
01.2014 - 01.2018
Certified Medical Assistant
Silver Falls Dermatology
01.2013 - 01.2014
Foster Parent
Department of Human Services
01.2005 - Current
Medical Assistant Certificate -
Concorde Career College
AAS - Criminal Justice
Clackamas Community/Pioneer Pacific College
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