Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ma’Lisha Gum

Temple Terrace,FL

Summary

Dynamic security professional with experience at Hard Rock Casino & Hotel, excelling in emergency response and superior customer service. Proven ability to maintain safety through detailed risk assessments and incident reporting. Recognized for adaptability and teamwork, contributing to a positive environment while ensuring operational efficiency.

Overview

5
5
years of professional experience

Work History

Security Officer

Hard Rock Casino & Hotel
05.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Warehouse Associate

Publix Bakery Warehouse
01.2023 - 04.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Warehouse Worker

Future Electronics
02.2020 - 08.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Education

Artistic Nails & Beauty Academy
Lakeland, FL
02.2024

Medical Assistant

Delta Technical College
Horn Lake, MS
05.2018

Skills

  • Report writing
  • Incident reporting
  • General security
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • First aid and CPR certified
  • Work ethic
  • Reliability
  • High level of integrity

Timeline

Security Officer

Hard Rock Casino & Hotel
05.2024 - Current

Warehouse Associate

Publix Bakery Warehouse
01.2023 - 04.2024

Warehouse Worker

Future Electronics
02.2020 - 08.2021

Artistic Nails & Beauty Academy

Medical Assistant

Delta Technical College

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Ma’Lisha Gum