Maliya N Anderson

As a Cosmetic Cashier at Walmart, I am responsible for providing exceptional customer service, managing cosmetic product transactions, and ensuring a smooth shopping experience for all customers. I also assist in maintaining the cosmetics department, offering product knowledge, and supporting inventory management tasks.

• Set up customer accounts in system and updated details to reflect current information
• Acknowledged and directed customer requests for additional products or services to appropriate licensed representatives
• Updated records with details of customer interactions and transactions
• Conferred with customers by telephone or in-person to provide information about products or services
• Processed customer exchanges, refunds and bill adjustments to correct product or service problems
• Trained new Guest Service Representatives on front desk procedures and policies

• Built attractive displays and merchandised products
• Created great customer experiences with personalized sales support
• Rotated stock using clearance markdowns and special sales promotions
• Demonstrated selling experience in fast-paced, service-oriented retail setting
• Handled issues professionally to company standards
• Managed multiple tasks simultaneously while meeting deadlines
• Communicated effectively with supervisors regarding daily tasks and priorities
• Offered guidance on installation and troubleshooting for customers requiring additional assistance